General Manager
2 days ago
Company Description
We are far more than a worldwide leader. We are more than 230,000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences. Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion.
ACCOR HOTELS - Feel Welcome in more than 5,300 hotels in 110 countries.
La Maison
We are a collection of 4 exclusive Luxury brands: Sofitel Legend, Sofitel, MGallery, and Emblems across 38 countries, unlocking unique memorable moments in connection with the local destination.
Sofitel Luang Prabang and 3 Nagas Luang Prabang - MGallery
Sofitel Luang Prabang is a luxurious hotel set within a beautifully restored French colonial villa, combining traditional architecture with modern elegance. Surrounded by lush gardens, it offers a serene atmosphere, ideal for relaxation. Guests can enjoy spacious rooms featuring sophisticated decor, luxurious amenities, and stunning views. The hotel also boasts a tranquil spa, a stunning pool, and exquisite dining options that showcase both local and international cuisine, making it a perfect retreat for travelers seeking comfort and style.
3 Nagas Luang Prabang - MGallery is a boutique hotel that captures the essence of local heritage. Housed in three beautifully restored historic buildings, the hotel exudes a charming and intimate atmosphere. The decor reflects traditional Laotian art and culture, creating a unique ambiance. Guests can expect cozy rooms with handcrafted furnishings and modern conveniences. The hotel features an on-site restaurant that serves authentic Laotian dishes, offering a taste of the region's culinary delights. Its central location makes it convenient for exploring the vibrant markets, temples, and other attractions of Luang Prabang, making it a great choice for those looking to immerse themselves in the local culture.
Both hotels offer distinct experiences, appealing to different preferences while showcasing the beauty and heritage of Luang Prabang.
Job Description
The General Manager, reporting to the Senior Vice President of Operations, is responsible for overseeing the daily operations of both hotels in alignment with company standards, mission statement, vision, and values. Key responsibilities include:
- Financial Performance : Maximizing revenue and profitability by implementing effective financial strategies and monitoring performance metrics.
- Guest Satisfaction : Ensuring a high level of guest service and satisfaction through staff training, quality assurance, and guest feedback initiatives.
- Team Development : Fostering a positive work environment that encourages staff development, training, and retention, enhancing overall team performance.
- Strategic Leadership : Leading the development and communication of clear strategies, goals, and objectives for the hotels, ensuring alignment with corporate vision.
- Operational Excellence : Developing, implementing, and monitoring operational plans to optimize efficiency and service quality across all departments.
- Owner Relations : Building and maintaining positive relationships with hotel owners, providing regular performance updates, and addressing any concerns.
- Performance Maximization : Continuously seeking opportunities to improve operational performance and guest experiences while aligning with brand standards.
The General Manager plays a pivotal role in the success of the hotels, ensuring that both financial and operational goals are met while maintaining a strong focus on guest satisfaction and team engagement.
Qualifications
- Previous experience working in Laos is an added advantage.
- Prior 5+ years of experience in luxury hotel management is essential.
- Strong match with Sofitel/MGallery General Manager Leader capability framework.
- Strong educational background.
- Professional level of English.
- Good understanding of the local market, especially in Laos, is preferred.
- Experience with owner relationships.
- Must be strategic, creative, and able to clearly communicate how plans will deliver on overall goals.
- Excellent speaking and presentation skills.
- Demonstrated leadership and organizational skills.
- Strong interpersonal & communication skills.
- Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel.
- Effective management style, hands-on and approachable.
- Bottom-line oriented with emphasis on quality guest service and team-building.
Additional Information
What is it for you:
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Accor Academy.
- Opportunity to grow within your property and across the world
- Ability to contribute to the local community and make a difference through our Corporate Social Responsibility (CSR) activities.
-
General Manager
22 hours ago
United Kingdom James Webber Recruitment Ltd. Full time €65,000Position: General Manager Location: West Midlands Salary: £65k Our client is a privately owned business recruiting for a Hotel General Manager. The property has 120+ bedrooms, banqueting, restaurant and hotel bar. Looking for an experienced Hotel General Manager from a 3 / 4 star hotel background.
-
General Manager
2 days ago
United Kingdom Additional Resources Full time €100,000An exciting opportunity has arisen for an experienced General Manager to join a well-established company. This role offers excellent benefits and a salary of £100,000. As a General Manager, you will lead the company's operations, overseeing key areas such as financial performance, customer relations, supplier management, and overall business growth. ...
-
General Manager
2 days ago
United Kingdom Zachary Daniels Recruitment Full timeGeneral Manager Hospitality - Redcar - Salary: Up to 32,000 plus generous bonus Zachary Daniels is seeking a General Manager for a dynamic restaurant in Redcar. Offering a salary of up to 32,000 along with an attractive bonus scheme and benefits, we are looking for someone passionate about delivering an exceptional customer experience and fostering a...
-
General Manager
2 days ago
United Kingdom CARSTAR Canada Partnership, LP. Full timeThe General Manager is the person with sole accountability for the entire operation of the respective facility. The General Manager will manage all aspects of the business from associates to the product used in the work process. It is the General Manager's responsibility to ensure the success of the facility in all areas of the business. The General...
-
General Manager
2 days ago
United Kingdom Harrison Scott Associates Full timeOur client is a long-established Leeds Printers who are now at a stage of their company’s growth where the time has come to appoint a General Manager. As, like many SME printers, a General Manager has to have a pretty much “hands-on management style.” We are happy to accept applications from Production and Operations Managers/Directors, but it must be...
-
General Manager
2 days ago
United Kingdom CARSTAR Canada Partnership, LP. Full timeThe General Manager is the person with sole accountability for the entire operation of the respective facility. The General Manager will manage all aspects of the business from associates to the product used in the work process. It is the General Manager's responsibility to ensure the success of the facility in all areas of the business. The General...
-
General Manager
2 days ago
United Kingdom Ottolenghi Full timeAbout Ottolenghi Ottolenghi is a name known for vibrant, high-quality dishes, a warm and welcoming atmosphere, and a commitment to outstanding service. At Ottolenghi Hampstead, we offer more than just a meal; we offer an experience. As General Manager, you’ll play a pivotal role in shaping that experience, ensuring every guest feels welcomed and valued. ...
-
General Manager
2 days ago
United Kingdom Wallace Hind Selection LTD Full time €50,000 - €60,000We are an award-winning packaging manufacturer based in Hampshire, providing packaging solutions to a wide range of markets, including automotive, defence, and engineering sectors. We are now looking for a General Manager to work alongside and support our current Managing Director to take the business to the next stage of its journey, as we have strong...
-
General Manager
22 hours ago
United Kingdom DiSRUPT Recruitment Agency | B Corp Full timeGeneral Manager – Stunning PBSA Site Location: North West London Are you ready to lead the charge in creating a dynamic, welcoming, and thriving student community? We’re on the hunt for an exceptional General Manager to oversee a flagship Purpose-Built Student Accommodation (PBSA) site in North West London. If you’re a natural leader, passionate...
-
General Manager
2 days ago
United Kingdom Holroyd Howe Full timeBespoke training and development opportunities Pension and life insurance Discounts available on our HAPI app; high street shops, holidays & cinema Access to employee assistance programme Free meals whilst at work HIT Apprenticeships for all experience levels We currently have an exciting opportunity for a General Manager with a background in...
-
General Manager
2 days ago
United Kingdom Daish's Holidays Full time €38,500We have a new exciting opportunity come up for a General Manager to join us at Daish's Hotels! Offering a competitive salary of £38,500 per annum after a 3 month probation period. This will increase with length of service as well as annual wage reviews. We also offer continuous all year-round employment – we don’t close for the winter months! You...
-
General Manager
2 days ago
United Kingdom Daish's Holidays Full time €38,500We have a new exciting opportunity come up for a General Manager to join us at Daish's Hotels! Offering a competitive salary of £38,500 per annum after a 3 month probation period. This will increase with length of service as well as annual wage reviews. We also offer continuous all year-round employment – we don’t close for the winter months! You...
-
General Manager
2 days ago
United Kingdom Elior Uk Full timeAs a General Manager, you will proactively manage teams on site as well as be accountable for recruiting, inducting, training and supporting colleagues to deliver an efficient, high quality service to Elior UK, our customer and clients. Responsibilities: Motivating and managing a team Controlling and managing a budget creating a platform for financial...
-
General Manager
2 days ago
United Kingdom Troon International Full time €10Heritage Landing Amenity is excited to announce the opportunity of General Manager! Position Summary: A General Manager serves as the Chief Operations Officer of the club. The GM manages all aspects of the club operations including relationships between the club and its members, guests, employees and community. Works directly with Community Board of...
-
General Manager
1 month ago
United Kingdom Delve Search - Global Search Consultants Full timeAre you an experienced leader with a background in the semiconductor sector? We have an exceptional opportunity for a General Manager to guide a successful and established company through its next phase of strategic growth. This role offers a chance to make a substantial impact, driving key initiatives and enhancing the company’s market presence across...
-
General Manager
2 days ago
United Kingdom McDonald’s Full time €59,900General Manager Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS & BENEFITS: Competitive pay starting at $59900 / year plus cash incentives Employee discounts and free meals 15-25 days paid vacation Tuition reimbursement and/or educational assistance Training and advancement...
-
Temp General Managers
2 days ago
United Kingdom QBE Insurance Group Full timeGeneral Manager (Automotive Protection) Location: Home based, United Kingdom Time Type: Full time General Manager - Automotive Protection UK (Hybrid) Permanent We are an international insurer and reinsurer with a local presence in 27 countries. Join our Automotive Protection team as a General Manager for the UK, where you'll lead and inspire...
-
General Manager
2 days ago
United Kingdom Elior Uk Full timeThis role sits within our Hospitals division, catering for visitors and NHS teams. Taking care of some of the most renowned hospitals in the country, we know that healthy, nutritional food is critical to patient recovery. Distinguished by our warmth of service, our focus is always customer first, which is why nutrition is at the heart of everything we do....
-
General Manager
2 days ago
United Kingdom Elior Uk Full timeThis role sits within our Business & Industry division, catering for those within the workplace. Taking care of catering and dining services, we're one of the industry's largest and most innovative contract caterers. With menus available to pre-order and with in-app payment, Elior B&I have matched the tastes and dietary requirements of our four...
-
General Manager
2 days ago
United Kingdom Specsavers Full timeGeneral Manager Location: Caernarfon - required to work between Porthmadog and Caernarfon stores Hours: Full Time 38.75 hours to include Saturday working (Closed on Sundays) Salary: up to 40,000 per year, + Quarterly bonus based on sales and profit. Benefits: Extra day off on your birthday, Discounted hearing and eyecare benefits, Enhanced sick pay,...