Field Service Engineer

3 weeks ago

Charing Kent, United Kingdom Grundfos Pumps Ltd Full time

Grundfos are recruiting for a Field Service Engineer who specialises in Fire Sprinkler Systems

Are you a customer-obsessed engineer that has a strong knowledge of both electrical and mechanical engineering? Are you focused on the quality and accuracy of your work, always insisting on the highest standards? Our Field Service Engineer role it ultimately responsible for the execution, repair and maintenance of our pumps, for our customers. Identify and provide solutions for service and warranty matters (special consultation with technical support may be required)

* Prepares clear and complete service reports and ensures that these are submitted on time (warranty claims, working hours FAS etc.)

* Registers the identified product quality issues in the systems.

* Assists in project execution - installation support, commissioning etc.

* Executes the agreed maintenance services and SLA for service agreements.

* Continues learning and development to build up hands-on service capability.

* Master’s the use of service tools and equipment

* H&S awareness (shown through Hazard observation, Risk assessment accuracy and Safe system of work)

A good knowledge of pump technology and ideally a technical education of electrical/mechanical engineering. This role also requires you to have substantial experience of working on Fire sprinkler systems and diesel engines.

Ability to work with processes or in projects.

Hands-on service

Service tools and systems utilization

Digital Literacy

Acts as a trusted advisor internally (Delivery Support, Service Sales, Sales PUs etc.) Grundfos is the world’s leading manufacturer of energy efficiency and intelligent water solutions with an annual production of 17 million units, offices in more than 55 countries and over 19,000 employees worldwide. Our skills commit us to pioneer solutions to the world’s water and climate challenges and improve the quality of life for people. And what really matters to us is not short-term profit, but the impact we make.

International environment that value work-life balance

* Flexible working hours and a wide range of employee benefits and discounts

* Access to internal training and great opportunities for individual development

* Company van with required tools

* Annual incentive bonus

* Flexible benefits package

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