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PR Account Director

4 months ago

Manchester, United Kingdom Jam Full time

PR Account Director

What we are looking for

We’re looking for an experienced PR Account Director or Senior PR Account Director to develop and execute client strategies, deepen and grow our client relationships and nurture our exceptional team. You’ll join our amazing team of Jammers to ensure service excellence for established brands within the financial service and charity sectors, among others, with ultimate responsibility for their success, retention and growth.

Reporting into the Managing Director, you will direct and lead on client strategies and ensure client service excellence. 

Who we are 

As an integrated communications agency we devise and deliver comprehensive marketing solutions, utilising a combination of tactics that support clients in meeting strategic business objectives, encompassing everything from web (UX / UI / build), paid media, social media (paid and organic), PR, creative, digital outreach, brand development and more. Our ideal candidate will have a solid understanding of the broader marketing mix but will be focussed on delivering PR and helping grow our PR offering. 

At Jam you will find a breadth of learning opportunities both in terms of the type of work (from campaigns, to creating new user experiences, to production) and will work with a senior management team that is committed to helping you build the right foundations towards career longevity through training and mentoring.

Responsibilities

  • Strategically lead a team to foster and grow key accounts, devising PR strategies and campaigns that deliver real business results
  • Build and lead effective client relationships and act as the senior day to day client partner, maximising margins from each piece of work 
  • Actively retain and develop existing clients to increase revenues
  • Remain hands on with client accounts – leading our account managers and execs to deliver tangible results for our clients
  • Provide support and guidance for more junior members of the account management team
  • Develop new business – researching leads and pitching for new business
  • Work with the Associate Director and MD from initial scoping and creative brief through to production
  • Meet and liaise with clients to discuss and identify their requirements
  • Handle budgets, manage campaign costs and invoicing
  • Ensure that all campaigns are planned, briefed and monitored to achieve excellence within agreed timescales
  • Contribute accurately to weekly forecasting process
  • Attend monthly client meetings and ensure the account team actions client requests and briefs in a timely manner
  • Involvement in client planning and strategy sessions, contributing to materials and support with client co-ordination

About you 

  • Über-organised and detail-oriented individual
  • A confident manager with a safe-pair of hands for both the agency and clients
  • Strong relationship management skills 
  • Strong time management skills with an ability to prioritise
  • Ability to think quickly, solve problems and offer solutions
  • Strong leadership, teamwork skills
  • Excellent facilitator and highly pro-active
  • Experience of fully integrated solutions, including social media and broader digital activity is desirable but not essential
  • Excellent presentation, communication and negotiation skills, with experience of cultivating senior client relationships
  • Demonstrable commercial acumen with experience of growing revenues and effectively managing campaign budgets 
  • Proven experience in leading new business pitches
  • Minimum 2 years of working at Account Director level in an agency environment

General competencies

At Jam, we are humble, hungry and smart. We’re straight talking and do not baffle our clients, or Jammers, with marketing spiel - we are humans dealing with humans. Humble and open minds comfortable with collaboration are welcome, big egos are not. Attitude is as key a hiring criteria as competency and experience for us. 

  • Curious and a self-starter
  • Collaborative and comfortable working with a mix of skill sets 
  • Strong accountability and responsibility with integrity and trust
  • Motivation to maintain and improve deliverable standards
  • Willingness to listen to feedback and use it to improve