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Senior Salesforce Administrator

2 months ago

United Kingdom Citation Professional Solutions Full time

Salesforce Administrator – Remote
Salesforce is a core strategic platform for us here at Citation Group, we use Sales Cloud extensively and are just embarking on a Service Cloud project. You will be joining a team with exciting projects that span right across the Salesforce ecosystem.

You will have the opportunity to gain exposure & further hone your skill in a team of 20+ Certified Salesforce professionals on projects working across:

Field Service Lightning
Financial Force

You will work closely with product owners and senior stakeholders to deliver the agreed roadmap and will work in a team with both onshore and offshore resource including project managers, architects, business analysts, admins, developers and testers. This is in a multi-scrum team approach to delivery, using a mature CI/CD pipeline that we will provide you with support to adopt.

Its is an excellent opportunity to work across a wide variety of stakeholders and functions including billing, finance, sales, pricing and field service to name but a few

Be able to work within a wider team ensuring best practices are being followed for both general use of the Salesforce solution and data entry/management
Able to deliver end-to-end configuration and change management of the system when improvements are implemented
An understanding of data sharing and visibility rules
Understand how Salesforce is critical to a businesses success

Experience working as a Salesforce Admin across a range of Salesforce products; Great Salesforce configuration knowledge
Appreciation of when/why customisation is required over configuration, but understands architectural principles and how to follow/challenge them
Experience in working in an agile environment essential, preferably using toolsets such as JIRA and Confluence
Salesforce administrator certification desirable
Experience in Salesforce CPQ
We are far from your average service provider. We don’t do office politics or “that’s not my job”. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.

Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase extra leave, pension contributions and more.