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Telesales Agent
4 months ago
Total Staff Services are currently recruiting an experience Telesales Agent for one of our clients based in the Wirral. Our client is a leading software company based in the Wirral and they have an opening in the team for a full-time member of staff. The role will involve telephone account management as well as sales development. This will include a 75/25 split across Telesales and Account Management for existing clients.
Speaking with clients via telephone and email discussing products.
Working with senior team members to share ideas on how to win new business.
Keep the company CRM System updated with daily forecasts, funnel data, track new business and renewal workflows.
Refer customer complaints to the supervisor.
Coordinate and manage implementation, onboarding, renewals and educational training needs for customers.
Minimum of 2 years experience within Telesales and/or Account Management.
Proficiency in MS Office.
Excellent communication skills and telephone manner.
Outstanding organisational, prioritisation and planning skills
