Head of Quality

About The Role Our Balfour Beatty Highways Production Hub has an excellent opportunity for a Head of Quality, to lead the team that will monitor and oversee performance and compliance with all procedural information governing quality control, assurance and compliance. Balfour Beatty Highways maintain, manage and operate major highway networks across the UK and support local authorities creating communities where people want to live work and play. What you'll be doing Establishing a right-first-time culture across the operation's team that puts quality at the heart of project delivery. Working together with project leaders to discuss solutions to quality issues Investigating causes of quality problems and propose solutions Assist in development of new process capabilities and implement improvements to construction processes that lead to overall increases in product quality Ensure that the Balfour Beatty Highways quality systems and processes are fully aligned to Customer requirements Ensure that auditing of quality management arrangements provide overall assurance to the Balfour Beatty senior leadership team and identify issues for immediate resolution. Ensuring that any deviations from contracted requirements are permitted only after endorsement by authorised Engineering personnel and recorded as concessions. Ensuring that the operation's team implement appropriate arrangements for the identification of defects and their subsequent rectification, remediation or repair in line with contractual time-scales. Who we're looking for Experience Degree qualified in an Engineering Discipline or equivalent experience Experience of implementing QA/QC programs on engineering construction projects Experience of delivering training and promote a quality performance culture through training People Management Excellent organizational and people skills Actively promotes the training and development of team members. Managing team performance. Setting high but achievable standard for themselves and others Coaching and mentoring Fostering a strong team culture actively promoting the sharing knowledge with team members in a timely, concise manner Conflict resolution Willing to Delegate Leadership Strategic thinking Demonstrable collaborative leadership style Ability to understand and prioritise business needs and requirements Communication Excellent communication skills speaking and listening demonstrating the ability to transfer the information to others effectively and efficiently both written and verbal Ability to develop and maintain successful relationships with internal and external stakeholders Excellent interpersonal skills including the ability to influence and persuade Strong customer relationship Management and commitment to customer excellence. Identifies and prioritises customer needs and recognises constraints Still interested? then come and become colleagues with 26,000 staff and join a business which recorded 8.6bn in revenues last year, achieved industry leading customer satisfaction scores and has unrivalled employee engagement statistics. An excellent range of benefits awaits the successful candidate: - An attractive / negotiated salary 42 core base hours per week 25 days annual leave Pension savings schemes A whole host of other BB staff employee bens (discounts, exclusive offers etc) Refer a friend bonus scheme Scores of other Balfour Beatty opportunities available as well via our balfourbeattycareers.com portal. Why work for us Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. Why join us? Benefits As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits: Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. 25 days paid annual leave (pro rata) Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave Pension, share incentive plan, volunteering leave, recognition schemes and much more... About Us Balfour Beatty's Highways business delivers major schemes including motorway upgrade programmes, complex national infrastructure projects and regional investment programme works for National Highways. We have a strong orderbook and a positive pipeline of opportunities, we put the road user, at the heart of everything we do. We work safely, reduce carbon emissions and added social value to the communities within which we work. Diversity and inclusion At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com