HR Manager

3 weeks ago


United Kingdom Debenhams Ottaway LLP Full time

This role works alongside the Head of People to deliver HR projects and manage the day-to-day operational people matters of the firm.

Key Responsibilities

The HR Manager is responsible for:

  • Line management of the HR Officer, fostering a collaborative and innovative work environment.

  • Working with the Head of People to create an HR data dashboard, providing and advising on HR metrics for lifecycle activities to support decision making and identify areas for improvement.

  • Managing the full range of employee lifecycle activities such as;

  • Recruitment and onboarding, ensuring we attract, select and secure the best possible talent.

  • Induction, ensuring strong relationships are forged in the early days and that incoming team members feel integrated into the firm and understand the company values.

  • Managing the payroll process and authorise monthly reports for processing.

  • Administering pensions to include compliance with pension legislation.

  • Performance management, supporting our firm to build knowledge, skills and behaviours in line with our values.

  • Internal movements, leavers, probationary periods.

  • Leavers, including exit interviews.

  • Regularly review all HR processes and policies to ensure legal compliance, excellence and continued Lexcel/ISO accreditation.

  • Coordinating the full trainee lifecycle and working with the Training Partner to ensure our trainees are well looked after.

  • Working with the Head of People to manage the annual salary review, bonus process and benefits administration.

Employee relations

  • Serving as an approachable, trusted first point of contact for internal customers with HR queries

  • Responding to employee and line manager HR enquiries with consistent, high-quality advice.

  • Managing all employee relations casework with care, approachability and empathy.

  • Undertaking return to work interviews and reporting on patterns of absence.

  • Working with the Head of People to develop training needs analysis and where required develop and deliver in-house training and development.

  • Supporting the roll-out of any HR projects, processes and services as required.

  • Engaging in continuous professional development to allow us to constantly improve.

  • Providing absence cover for the HR Officer.

Skills and Attributes

  • Significant previous experience in a managerial or advisory HR role.

  • BA / BSc or Level 5 qualification (or level of experience) in a relevant field.

  • CIPD qualified (desirable).

  • Good communication skills and the confidence to deal with people at all levels of the firm.

  • Ability to build good relationships with colleagues by building trust and credibility.

  • An up-to-date understanding of present and planned employment legislation.

  • Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets.

  • Line management experience.

  • Experience of working in professional services / commercially focussed.

  • Confidentiality.

  • Excellent IT skills including the use of HRIS.

  • A progressive approach to problem solving.

  • A commitment to continual learning and encouraging the same in others.

  • A supportive and collaborative approach.

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