Head of Regulatory Affairs

1 month ago

Ashford Kent, United Kingdom Eleanor Healthcare Group Full time

We are seeking for an experienced individual to take up the Head of Quality & Clinical Compliance.
The incumbent will undertake a full range of quality and governance audit functions to ensure services are always prepared and inspection ready. The position will work alongside other members of the Executive Management team to determine an overall direction for the company, ensuring that Eleanor Care is recognised as a leading provider of high-quality and safe service provision for its clients.
~ Oversee the Eleanor Care Group’s compliance framework relating to the relevant regulatory authorities (CQC and other authorities) and ensure that appropriate processes and monitoring programmes are in place to evidence registration, compliance, and the submission of periodic returns as required.

~ Make site visits to all portfolio services to audit and assess compliance against appropriate regulatory standards and requirements to ensure clients receive safe, effective, responsive care and services are well-led.

~ Monitor operational activity, to ensure compliance with the standards required by current legislation, regulation, guidance, and practice standards.

~ Delivery of training related to compliance.

~ Ensure that the quality compliance of work across all services is at an outstanding level.

~ Analyse data, reporting patterns and trends, and provide written reports to the Senior Management Team

~ Co-ordinate the monitoring and follow-up of recommendations from audits and report on progress to the Senior Management Team.

~ Ensure confidentiality and data security is always maintained following guidelines and the Data Protection Act

In-depth knowledge of compliance, governance, and risk management

~ Able to travel regularly to our care homes and branches

~ Highly developed analytical and report writing skills

~ Understand the implementation of government policies and procedures in line with current good practices and identify governance issues arising from audits.

~ Be able to process and analyse data from audits and report on themes and trends to the Senior Management Team

~ Ability to create action plans from audits, giving feedback to staff at all levels to ensure the quality and safety of care delivered.

~ An understanding of the quality agenda in healthcare and implementation approaches

~ Have a clear understanding of the services Quality Framework used throughout inspections.

The Eleanor Healthcare Group is one of the largest independent providers of health & social care services including residential care homes, home care, day centres and hospital logistics. The Group operates in both the public and private sectors to deliver support services to NHS clinical teams and care to service-users nationwide .
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