Call Centre Advisor- Immediate start

2 weeks ago


United Kingdom Cleveland Clinic Full time

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.
We believe that every life deserves world class healthcare.
Hours: Rota between the hours of Monday - Friday 7:30am - 8:00pm and Saturdays 7:30am - 3:30pm
Location: 40 Grosvenor Place, London, SW1X 7AW - full-time in the office
Contract: Permanent
Cleveland Clinic London are looking to recruit a Contact Centre Advisor to join our Patient Access Team. You will be supported by the Contact Centre Senior and will be responsible for all outpatient scheduling activity. You will be responsible for the accurate and timely collection of all demographic and financial data required prior to the outpatient visit delivering excellent customer service in a busy hospital environment.
Work proactively and collaboratively to ensure all patients with outstanding registration data are contacted and scheduling is completed in accordance with agreed time scales
Assign incomplete bookings as appropriate to the pre-registration work queue for completion (demographic and financial information)
Computer proficiency in Microsoft Office, Excel, Word etc
Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.
Salary: £26,000 Hours: Rota between the hours of Monday - Friday 7:30am - 8:00pm and Saturdays 7:30am - 3:30pm Location: 40 Grosvenor Place, London, SW1X 7AW - full-time in the office Contract: Permanent What are we looking for? Cleveland Clinic London are looking to recruit a Contact Centre Advisor to join our Patient Access Team. You will be supported by the Contact Centre Senior and will be responsible for all outpatient scheduling activity. You will be responsible for the accurate and timely collection of all demographic and financial data required prior to the outpatient visit delivering excellent customer service in a busy hospital environment. Facilitate all scheduling requirements to ensure a highly efficient, customer focused outpatient booking service Work proactively and collaboratively to ensure all patients with outstanding registration data are contacted and scheduling is completed in accordance with agreed time scales Answer our contact centre calls Liaise with insurance companies and other payers to ensure relevant authorisation is in place Cross train across all areas of Patient Access as required Assign incomplete bookings as appropriate to the pre-registration work queue for completion (demographic and financial information) What we need from you? Relevant experience in a healthcare related setting (highly desirable) Computer proficiency in Microsoft Office, Excel, Word etc Outstanding customer service, communication, confidentiality and interpersonal skills is essential Proven ability to step outside comfort level, adapt to new challenges and assist the team Ability to work effectively in both a team environment and independently Who we are?
Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.
As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.
CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Cleveland Clinic London is part of a global health system that consistently ranks among the top hospitals in the world. We focus on clinical excellence, safety and patient outcomes, all supported by research, medical education, technology and teamwork. 
Our mission — caring for life, researching for health, educating those who serve — has driven us to seek continual innovation and improvement over our 100-year history.
At the heart of Cleveland Clinic London is our “Patients First” philosophy, which creates an environment that delivers world-class clinical care customised for you. Cleveland Clinic London is organised into patient-centred institutes. Expert teams combine the medical, surgical and support functions for specific body systems or health disorders to improve patient care and experience.
#


  • Call Centre Advisor

    2 days ago


    United Kingdom Vertu Motors group Full time

    Are you passionate about customer service and looking for a new opportunity within a rapidly growing organisation? This opportunity could be the answer! Here at Vertu Motors, we are looking for enthusiastic, driven people to join our Contact Centre to help drive our success! We have a fantastic opportunity for you to join our Bookings Department as a...

  • Call Centre Advisor

    3 weeks ago


    United Kingdom Vertu Motors group Full time

    Vertu Motors - Team Valley Gateshead! Are you passionate about customer service and looking for a new opportunity within a rapidly growing organisation? This opportunity could be the answer! Here at Vertu Motors, we are looking for enthusiastic, driven people to join our Contact Centre to help drive our success! We have a fantastic opportunity for you to...

  • Inbound Sales Advisor

    3 weeks ago


    United Kingdom Contact Centre Monthly Full time

    Inbound Sales Advisor 32 hours per week – 3 nights on, 3 nights off Manchester Airport/Wythenshawe, Manchester (Office Working) Contract: Permanent Shifts: Opening hours are Monday – Sunday 10pm – 10amNIGHT SHIFTS CCA Recruitment are excited to be recruiting for an inbound Sales Advisor who are looking to work night shifts within a role that...

  • Customer Assistant

    2 weeks ago


    United Kingdom SLS Recruitment Full time

    Immediate Start - Sales and Customer Service - Glasgow Do you have experience in a sales or customer service environment? Are you looking for career progression in a new sector? This means they need bubbly and confident people with ambition and a drive to learn to help with increased client demand. ALL successful candidates must be 18+ and WILL be required...


  • United Kingdom Vertu Motors group Full time

    Are you passionate about customer service and looking for a new opportunity within a rapidly growing organisation? Here at Vertu Motors, we are looking for enthusiastic, driven people to join our Contact Centre to help drive our success! This is a full-time permanent position with a 42-hour week. You will be working Monday-Friday 9:30am-6pm and alternate...


  • United Kingdom Vertu Motors group Full time

    Are you passionate about customer service and looking for a new opportunity within a rapidly growing organisation? Here at Vertu Motors, we are looking for enthusiastic, driven people to join our Contact Centre to help drive our success! This is a full-time permanent position with a 42-hour week. You will be working Monday-Friday 9:30am-6pm and alternate...

  • Call Centre Advisor

    2 weeks ago


    United Kingdom Carnival Corporation & plc Full time

    We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and getting to know people that makes working with us so rewarding. The Role Our flights advisors work with the wider Contact Centre Operations teams and Travel Agent Partners to secure bookings,...

  • Centre Manager

    4 weeks ago


    United Kingdom WINTON HOUSE CENTRE Full time

    Once again in partnership with Petersfield Climate Action Network we held the Christmas Present Exchange. This year’s event took place on Saturday... The Centre will be closed for the Christmas period from:3.30 pm on Thursday 21st December and will re-open on Tuesday 2nd January at 9.30 am. End of Season Tea Party held on Monday 6 November in the Winton...


  • United Kingdom SalterGrange Full time

    Join to apply for the Health & Safety Advisor role at Salter Grange Join to apply for the Health & Safety Advisor role at Salter Grange Sign in to save Health & Safety Advisor at Salter Grange . Salter Grange is recruiting for a Health & Safety Advisor to implement and maintain the HSE Strategy on a High-Profile Data Centre in London for a...

  • Research Associate

    3 weeks ago


    United Kingdom Centre People Full time

    A fast-growing biotech start-up is looking for a Biomedical Research Associate to join their research team in London and Manchester. The company’s focus is on technological development of reproductive cells with iPS and ES cells. This is an amazing opportunity for those looking to join the commercial industry from academia and wishing to continue to...


  • United Kingdom Northampton Business Directory Full time

    Vacancies starting immediately. 12-month contract which will lead to further work. Mon-Fri: 7.This multi-national company offers in depth expertise in the key activities of electrical installation, mechanical & pipe work engineering and process control. Covering all the major industrial sectors, working directly with industrial clients or as partners of...


  • United Kingdom The Job People Limited Full time

    44 per hour 30pm to 11pm Monday to Thursday - 1pm to 8pm Fridays Immediately required for ongoing work based in Alfreton Packing clothes, hanging clothes, labelling Packer / Quality checks Working on a bench - packing clothes - inspecting clothes - labelling, hanging, folding clothes Production work Working hours of a Packer Afternoons Afternoon...

  • Maintenance Operative

    3 weeks ago


    United Kingdom PDA Search & Selection Full time

    Depot Maintenance Assistant GBP25,742 plus pension and private medical plus 33 days holiday (including bank holidays Full Time and Temporary 6 months fixed contract with a 1 month rolling contract thereafter 40 hours a week Monday to Friday An outstanding opportunity has arisen within a large and dynamic Facilities Management company, who...


  • United Kingdom Meridian Business Support Full time

    Production Operative Immediate start available We have multiple production vacancies available at a growing homeware manufacturer in the Rotherwas industrial estate in Hereford. The roles will initially be a on a long term temporary basis but with the view to become permanent. Working hours: 7am-5pm Monday to Friday 44 per hour Overtime...

  • Site Manager

    2 weeks ago


    United Kingdom AMB Recruitment Group Full time

    Structured Cabling Site Supervisor Embrace the opportunity to join a long established specialist IT infrastructure installation company which has been working for many years with 1st tier suppliers to the MOD. The business is a leading IT infrastructure installation company, specialising in data centre design and electrical installations, our client boasts...

  • Call Centre Tutor

    4 weeks ago


    United Kingdom S Knights Recruitment Full time

    We're thrilled to offer you an exciting chance to join an outstanding organisation and truly impact our community! As a Call Centre Tutor, your primary role will be to provide expert instruction and support across our pre-employment adult learning programs. Your focus will be on equipping candidates with top-notch skills to deliver effective teaching to our...

  • IMMEDIATE START

    14 hours ago


    United Kingdom Marks & Spencer Plc Full time

    Saturday - 17:00 - 21:00 This is a 6 week temporary contract from the agreed start date. As the face of the business, you will be the voice of our customers helping us to continually improve. Serve our customers efficiently, both on the shop floor and at service points · Monitor and deliver on the daily sales targets, priorities, promotions...


  • United Kingdom City Group Full time

    Our esteemed client is looking for a Customer Service / Administrator to join their team. This role is not call centre based and needs a candidate who is an all rounder with a wealth of office experience. Handling customer queries & complaints Dealing with logistics companies for deliveries/collections, competitive transport rates, and paperwork, Fuel...


  • United Kingdom Stephen James Group Full time

    CUSTOMER SERVICE ADVISOR . Stephen James BMW has a great opportunity for a Customer Service Advisor to join our prestigious Bromley centre and be the first point of contact for our customer telephone enquiries. If you are customer centric, with a great telephone manner as well as organised and efficient this is a great opportunity to follow a career with...


  • United Kingdom Northampton Business Directory Full time

    Cleaner - Office Cleaning 6 hours per week, ideally Tuesday and Thursday 6pm - 9pm but the hours are flexible. The company is a UK leading organisation specialising in major construction projects. The huge range of work carried out by the company includes prestigious new build construction projects, commercial maintenance, and facilities management. This...