Help Desk Advisor
2 weeks ago
2 days ago Be among the first 25 applicants
Ascendant Recruitment Limited provided pay rangeThis range is provided by Ascendant Recruitment Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangePermanent
Wellingborough / Hybrid £24,(Apply online only) to £26,(Apply online only) Depending on Experience My client is looking for a Help Desk Advisor to support their retail customers with technical queries over the phone. Their customers are retailers who are calling in with queries regarding their EPOS systems/Card Machines. As a Help Desk Advisor you will be determining the faults via scripted questions to determine whether or not you are able to fix the Point of Sale device over the phone or whether a replacement needs to be issued. Help Desk Advisor Role: Inbound telephone support for retail customers Ordering stock on behalf of clients and arranging deliveries On the spot problem solving and diagnostics of both software and hardware Solving queries between merchants and their banking partners Communicating with other departments to ensure customers receive the best service possible Help Desk Advisor HOURS: As you are supporting retailers you will be required to work across shift patterns (37.5 hours per week). These are as follows: Weeks 1 Week 7: 9am to 5pm Week 8: 3pm 11pm (Working from Home) Alternate weekends: you will work x1 weekend day EITHER Saturday or Sunday. You will have two full weekends off per month. Benefits Hybrid Working after training Free Parking If you are interested in finding out more about this Help Desk Advisor position, please apply today because we d love to hear from you WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing and digital marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit (url removed) Seniority level- Seniority level Mid-Senior level
- Employment type Temporary
- Job function Information Technology
- Industries Consumer Services
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Help Desk Advisor
2 weeks ago
Wellingborough, Northamptonshire, United Kingdom Northampton Business Directory Full timeHelp Desk Advisor Permanent Wellingborough / Hybrid £24,000 to £26,000 Depending on Experience My client is looking for a Help Desk Advisor to support their retail customers with technical queries over the phone. Their customers are retailers who are calling in with queries regarding their EPOS systems/Card Machines. As a Help Desk Advisor you will be...
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Help Desk Advisor
2 weeks ago
Wellingborough, United Kingdom Ascendant Recruitment Full timeHelp Desk Advisor Permanent Wellingborough / Hybrid £24,000 to £26,000 Depending on ExperienceMy client is looking for a Help Desk Advisor to support their retail customers with technical queries over the phone. Their customers are retailers who are calling in with queries regarding their EPOS systems/Card Machines. As a Help Desk Advisor you will be...
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Help Desk Advisor
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Wellingborough, United Kingdom Ascendant Recruitment Full timeHelp Desk Advisor Permanent Wellingborough / Hybrid £24,000 to £26,000 Depending on ExperienceMy client is looking for a Help Desk Advisor to support their retail customers with technical queries over the . Their customers are retailers who are calling in with queries regarding their EPOS systems/Card Machines. As a Help Desk Advisor you will be...
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Help Desk Advisor
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Wellingborough, Northamptonshire, United Kingdom Northampton Business Directory Full timeHelp Desk Advisor Permanent Wellingborough / Hybrid £24,000 to £26,000 Depending on Experience My client is looking for a Help Desk Advisor to support their retail customers with technical queries over the phone. As a Help Desk Advisor you will be determining the faults via scripted questions to determine whether or not you are able to fix the Point...
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Help Desk Advisor
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Little Irchester, Northamptonshire, United Kingdom Ascendant Recruitment Full timeHelp Desk Advisor Permanent Wellingborough / Hybrid £24,(Apply online only) to £26,(Apply online only) Depending on Experience My client is looking for a Help Desk Advisor to support their retail customers with technical queries over the phone. Their customers are retailers who are calling in with queries regarding their EPOS systems/Card Machines. As...
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