Quality and Performance Analyst
3 weeks ago
Performance, Quality & Governance Analyst
Job Description We are currentlypartnering with a market leading Insurance company to recruit aPerformance, Quality & Governance Analyst. Reporting into thePerformance, Quality & Governance Director you will be providinganalytics and expertise in the areas of Vendor Management, SLAreporting and regulatory Governance.
Liaise with local and group teams tounderstand assigned areas and performance
Develop reporting &SLA capabilities and manage performance metrics and reporting forassigned remit
Support ormanage a vendor governance process to drive a performance culture with3rd parties and internally using third party governance framework andtiering system.
Create Management Information decks andreports for governance meetings, adhering to corporate standards
Works closely withvarious stakeholders across the enterprise, including Quality &Governance, Third Party Risk, Legal, Procurement, and Finance teams.
Experience working for an insurance company
Knowledge of PMOand project processes
Regulatory reporting experience
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