Customer Service Representative
7 days ago
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals. As we continue to expand in Europe, we are looking for a Customer Service Representative. You will work with our Operations team to build and operate our outstanding on-demand services. You can expect a comprehensive introduction to operations, technology management, and on-demand mobility. You will be part of an emerging team and experience the dynamics of the mobility industry first-hand. This job can be done remotely, as long as you are based in England. What You'll Do: You will ensure the smooth daily operation of our services by providing telephone and email support You will work scheduled shifts, with appropriate shift bonuses for night shifts, Sundays, or pre-determined holidays. You make sure that our drivers and passengers feel supported in all matters and always help them in their questions or concerns You will care for customer satisfaction and making sure that issues are resolved You will have plenty of opportunity to grow with your tasks and responsibilities if you so choose, and increase your compensation accordingly Who You Are: You speak fluent German (C2 or native) and English (C1 or C2) You are a good communicator and able to always find the right tone in different contexts You enjoy providing advice and support over the phone You remain calm even in stressful situations and are able to develop creative solutions in real time Even if you don't have experience as a call center employee, you're here to learn and want to deliver a great service You're passionate about our mission to enable accessibility to mobility and reduce the world's carbon footprint You are technology-savvy and enjoy working with modern IT tools. What We Offer 100% work from home, as long as you're based in England State of the art hardware for you to perform your work worry free The possibility of working for a company who has a strong mission of improving the quality of life for those who need it most £14 / h base pay for a 40 h work week, which can be more depending on the shifts and hours you work 28 days of vacation days inclusive of public holidays We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of worldclass engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.
-
customer service representative
5 days ago
Uxbridge, England, United Kingdom Ski Bartlett Full timeCustomer Service RepresentativeEstablished in 1965, Ski Bartlett is one of the UK's most popular independent ski shops, with over 55 years of experience. We pride ourselves on our high standards, excellent customer service and the quality of our products. Over the years we have expanded our retail space to house a vast selection of ski products and our...
-
Customer Service Representative
6 days ago
Surrey, England, United Kingdom Tate Recruitment Full time £26,000 per yearCustomer Service Representative – FinanceSurrey9am to 5:30pm, Monday to Friday£26,000 starting salary+ bonusesOffice-based, hybrid after probationLooking to build a career in financial services with a trusted, customer-focused organisation?We're seeking aCustomer Service Representativeto a friendly team in Surrey. This role is perfect for someone who...
-
Customer Service Representative
7 days ago
England, United Kingdom Metro Bank (UK) Full timeAt Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are a part of a team that values individuality, collaboration, and long-standing relationships.As a Banking...
-
Customer Service Representative
7 days ago
England, United Kingdom Metro Bank (UK) Full timeAt Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are a part of a team that values individuality, collaboration, and long-standing relationships. As a Banking...
-
Customer Service Representative
2 days ago
Leicestershire, England, United Kingdom Hastings Direct Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Are you confident in your communication skills both verbal and written? Can you deliver an exceptional customer experience every time?If so, we'd love to hear from you Join our Customer Service team and be the first point of contact for our customers when...
-
Customer Service Representative
2 weeks ago
Guild Street, London, England, United Kingdom NEXVIA Group Full time £25,000 - £35,000 per yearJob Description Are you passionate about delivering exceptional customer service? Join our dynamic team as a Customer Service Representative (m/f/d) in London, United Kingdom We're looking for enthusiastic individuals who excel at building positive relationships with customers and resolving their concerns efficiently.Interact with customers via phone, email,...
-
Customer Service Representative
4 weeks ago
England, United Kingdom iXceed Solutions Full timeAbout Us: Founded on the grounds of innovation – iXceed Solutions , is an ISO certified, leader in Talent and Digital recruitment solutions, serving fortune 100 companies globally. We have many global accolades to our credit – UK Enterprise Awards - HR Tech Startup of the year- Europe - 2022, UK IT Awards - Leading Talent & Digital Solutions of the Year...
-
Customer Service Representative
4 weeks ago
england, United Kingdom iXceed Solutions Full timeAbout Us: Founded on the grounds of innovation – iXceed Solutions , is an ISO certified, leader in Talent and Digital recruitment solutions, serving fortune 100 companies globally. We have many global accolades to our credit – UK Enterprise Awards - HR Tech Startup of the year- Europe - 2022, UK IT Awards - Leading Talent & Digital Solutions of the Year...
-
Customer Service Representative
2 weeks ago
Remote - England, United Kingdom Via Full time £14,000 - £28,000 per yearVia is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals.As we continue to expand in Europe, we are looking for a Customer Service Representative. You will work with our Operations team to build and operate our...
-
Customer Service Representative
1 week ago
Manchester, England, United Kingdom Mitie Full timeAbout the Role:As a key member of our team, you will play a vital role in managing workflows, coordinating resources, and delivering outstanding customer service. You will use internal systems to log, track, and schedule jobs, ensuring efficient allocation of tasks and seamless communication between engineers, subcontractors, and customers. Your ability to...
