Graduate Application Support Engineer

3 weeks ago

Bristol, United Kingdom Langham Recruitment Full time

Graduate Application Support Engineer -Automotive technology On-site in Bristol

Always working with cutting-edge technology, our client has an enviable reputation as a world leader, in developing advanced engineering products within the automotive technology industries.

An exciting opportunity has arisen for a Graduate with automotive / mechatronics / Robotics / or any engineering-related degree to join as a Graduate Application Support Engineer.

This graduate opportunity allows for international travel to countries such as Korea, Brazil, America, and Japan and comes with incredible progression opportunities to go down many career paths such as engineering, account management, business development and much more.

As a Graduate application engineer, you will be supporting customers with technical support on multimillion-pound, state-of-the-art advanced automotive engineering systems. This will involve resolving technical issues on the phone, responding to tickets for product support, and providing training and coaching on how to successfully use the products.

If you are a graduate who is passionate about world-leading automotive technology, thrive on supporting customers with challenges, and want to join a team tasked with continuously innovating to take the business to a completely new level, then this is a fantastic opportunity for you

Duties Will Include

  • Provide technical support to customers via various channels regarding advanced systems, including installation, configuration, operation, and troubleshooting.
  • Help to Diagnose and solve technical problems reported by customers
  • Support customers remotely by guiding them through troubleshooting procedures and providing step-by-step instructions.
  • Provide training sessions to customers on updates and new features as well as issues they may be having
  • Build and maintain strong relationships with customers, understanding their needs and expectations.

Qualifications And Skills

  • An automotive / mechatronics / Robotics / or any computer science, electronics or engineering-related degree
  • Appreciate of Automotive systems or technology, control systems or sensors
  • Good communication skills to enable effective communication with customers

Graduate Salary And Benefits

  • Salary upto £32,000
  • Incredibly generous pension
  • Great progression and training scheme
  • Holiday increasing on years of service
  • Bonus scheme
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