Customer Service Administrator

3 weeks ago


Shepton Mallet Somerset, United Kingdom Gregory Distribution Full time €24,000 - €26,000

Customer Service Administrator Pallet Networks, Shepton Mallet
At Gregory Distribution, we are looking for a Customer Service Administrator who will be the primary point of contact for our Pallet Networks site in Shepton Mallet.
The position of Customer Service Administrator involves:
Coordinating daily service reports, daily/weekly conference calls with customers, and using various internal/external IT systems.
Processing customer invoices and inputting invoice data on various systems.
Managing customer relationships and associated administrative duties, including answering all queries via email, phone, and face to face.
Liaising with the vehicle maintenance team and planning vehicle servicing and defect repairs.
The job can be fast-paced and pressurised, but you will receive the support and training needed to be successful in the role.
Essential skills required for Customer Service Administrator:
MS packages to include, Word, Excel, PowerPoint and Outlook.
Salary for Customer Service Administrator is between £24,000pa to £26,000pa, depending on experience.
Hours of work are Monday - Friday, 09:30hrs - 18:30hrs.
Additional holiday purchasing scheme*
Retail discounts with Hapi*
Retail Trust Wellbeing Support*
Opportunity to develop your career within an expanding business.
Excellent holiday allowance and company benefits.
Life assurance, pension and sickness scheme*
Christmas Savings Club*
Black Circle Tyre discount*
This vacancy is not entitled to the employee referral scheme.
Free Uniform.
Please submit your application as soon as possible; Interested applicants for the Customer Service Administrator position should click the apply button below. Please take into account that our Recruitment Team work Monday to Friday 08:30hrs - 17:00hrs, so we will get back to you as soon as we can.
External Website Applications: You will be redirected to the Gregory Distribution Website where you can apply for this vacancy. We prefer to recruit direct, but we do have a Preferred Supplier List for when we need a helping hand.



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