Parts Advisor/Aftersales Advisor

3 weeks ago


Scotland, United Kingdom Prince Resourcing Group Ltd Full time

Division/Department: Service
Service Parts Administrator
Reports to: Service Parts Manager
Type of Position: Full Time
Our client is the UK's largest independent supplier of plant and machinery to the construction, demolition, ports, timber, scrap and recycling sectors. Through the expertise of their people and investment in technology, they help customers achieve maximum efficiency by providing equipment solutions that support both their commercial and environmental objectives.
Through their 10 UK divisions, and their network of 13 service centers, our client provides an end-to-end solution to customers' equipment needs, new and used, wherever they are in the UK.
This includes servicing their equipment, via their team of over 85 mobile engineers, maximizing its lifetime and optimizing its utilization
They're community of individuals across the UK who want the best for each other, and those around them. As a fast-growing, dynamic business, they can offer opportunities for career development, real job security and a culture where ideas are always welcomed and often put straight into action.
Lots to choose from their service depot engineering teams and on-the-road technicians prepare and maintain some of the most impressive and efficient equipment and vehicles available for a wide range of sectors, including construction, waste, demolition, timber, scrap and ports.
Their sales and after sales teams make sure their customers receive the very best advice and guidance for their needs, so they trust them as reliable partners - an essential part of their business operations.
Ordering manufacturer specific parts as determined by field service engineers as well as looking for alternatives to ensure cost effective solutions.
Communicating all parts supply lead times and any supply chain delays effectively to the field service controllers.
Assigning parts to live and ongoing work orders on internal processing program.
Work experience requirements:

Automotive/Plant/Machinery parts handling experience essential.
Basic Mechanical/Hydraulic/Electrical understanding preferred.
Experience within a busy field service orientated setting preferred.
Prince Resourcing Limited, trading as Prince Talent and Resourcing () acts as an Employment Agency and is a subsidiary of Talentia Group.
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