Head Of Service Management Office
4 weeks ago
Shared Services Manager
Job Type: Full Time Permanent (Office Based)
Nurseplus are looking for a Shared Service Manager to lead, support and manage the development and day to day running of all shared services operations being delivered from our central Liverpool hub.
The Shared Services Manager will be responsible for developing and managing a central services operations and performance plan, to support the business and our branches in attaining our sales strategy and company sales goals and profitability in accordance with agreed KPIs. The Shared Service Manager will proactively drive operational success through maximising relationships with internal and existing clients, implementing strategies to achieve high levels of worker engagement and the provision of a ‘best in class’ support function, driving Liverpool Shared Services as a Centre of Excellence.
Benefits of working with Nurseplus as a Shared Services Manager:
A structured pathway for your career development
Contributory pension scheme
Company Healthcare scheme
Company discounts scheme for high street retailers
Your birthday off
Cycle to work scheme
The main duties of the Shared Services Manager role include:
Drive recruitment, resourcing, onboarding, and pre-employment screening services.
Ensure exceptional customer service for internal and external clients.
Support branches in increasing staff out working and developing recruitment strategies.
Manage team performance and development effectively.
Monitor centre performance against targets and maintain accurate records
Ensure recruitment processes adhere to policies and legislation.
Excellent organisational, communication and time management skills
Excellent Customer Service Skills with the ability to build and maintain effective working relationships both internally and externally
IT literate with the ability to analyse data and produce meaningful reports
Previous experience of working within a busy support services environment
Track record in successful internal and external client relationship management
Proficient in the use of Microsoft Office products
Current UK driving licence and a willingness to travel
Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.
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