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Customer Service Administrator

3 months ago


Thame Oxfordshire, United Kingdom The Recruitment Group Full time
Job Description

We are excited to be working with a family-run and growing plant hire business in Haddenham, to recruit a Hire Controller to join their buzzy team

As Hire Controller, you will be producing quotes for customers, taking orders, organising plant hire and rental agreements. Strong customer service and administrative skills is essential to thrive in this role

Responsibilities include:

  • Be the first point of contact for customers via email and telephone
  • Create and follow-up on all customer quotations
  • Create purchase order numbers and confirm orders with customers
  • Create rental contracts and coordinate delivery with internal departments
  • Manage several key customer accounts, ensuring excellent service

Skills and experience required:

  • Strong Customer Service & IT skills
  • Experience using SAP would be beneficial
  • Experience in a Hire Controller role (plant hire would be desirable)

Benefits include:

  • 24 days holiday + BH
  • Free parking on site
  • Enhanced pension scheme
  • Private Health Care
  • Office socials, team breakfasts and more

This is a full time office based role, working 40 hours per week Monday to Friday.

If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.

For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.

We wish you the best of luck in your job search