Parts Manager

2 weeks ago


Ipswich Suffolk, United Kingdom Textron Full time

Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, snowmobiles, side-by-sides, all-terrain vehicles, professional turf-care equipment, and ground support equipment. Textron Specialized Vehicles markets products under several different brands. Its vehicles are found in environments ranging from golf courses to factories, airports to planned communities, and theme parks to hunting preserves.
Ransomes Jacobsen Ltd is one of world's leading manufacturers of commercial mowers and turf maintenance equipment. Based in Ipswich, Suffolk, our products are built to enable customers to accurately cut turf grass at football stadiums, golf courses, public parks and roadsides. Manage selling prices of spare parts and accessories offered, providing competitively priced parts in order to achieve the Company's financial targets;
Work with dealers to identify and share best practice in part ordering practices, promotions, and pricing;
Strong knowledge in measuring, monitoring, and coaching against KPI metrics, whilst using data to convert into actionable workforce plans;
Maintain and improve operations by monitoring system performance, identifying and resolving problems, preparing, and completing action plans, completing system audits and analyses, managing system and process improvement, and quality assurance programs;
Oversee the investigation and resolution of customer complaints with relevant departments;
Engage in proactive projects to prevent the occurrence of issues in future;
You should hold a Bachelor's degree or equivalent qualification;
• Strong analytical skills with a passion for interpreting data and sharing insights;
• Exceptional organisational skills, with an ability to work well under pressure whilst managing multiple projects and activities;
• Proficiency with ERP systems (ideally SAP), Power BI, and Microsoft Office (particularly Excel);
• Familiarity with CRM systems, ideally Salesforce.
Competitive salary;
• 30 days holiday inclusive of bank holidays;
• Company pension scheme (6% employer contribution);
• Life assurance scheme;
• Company sick pay scheme;
• Employee Assistance Programme;
• Long service awards;
• Perks at work (discounted cinema tickets etc.);
• Learning and development opportunities.
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