Sales Administrator
2 weeks ago
Sales Administrator
Bury St Edmunds, Suffolk
•Manage the general inbox
•Handle live chat enquiries
•Identifying and handing opportunities to the Trade Account Managers
•Maintain a high level of customer service
•Review plans and specifications, consult customers to ensure they are purchasing the correct products for their needs
•Handle technical queries when required
•Deal with any issues such as returns or delivery problems Skills required: •To effectively communicate in oral and written communications
•Confident telephone manner
•Excellent organisation skills
•Confident use of a PC to communicate internally and externally
•Team worker
•Self Motivated Systems knowledge:
•CRM system to maintain accurate customer records for all communication and organising workflow.
•Microsoft Office package, including Outlook for the use of email
•Excel for recording data which along with the telephone these are critical tools for this role Additional Information •Location Woolpit, Suffolk
•Hours Monday to Friday 8am-5pm
•Salary Circa £26,000
•Permanent, Full Time position Bonus scheme: A bonus scheme may become available related to the performance of the team at some point in the future. If you are interested in being considered for this opportunity and would like to apply, please send your CV through to Paige today or call the office to discuss in more detail #J-18808-Ljbffr
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