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Catering back of house manager

4 weeks ago

Bognor Regis, West Sussex, United Kingdom Butlin's Full time

Job Description DescriptionAbout the Role We're looking for a passionate leader to join us at our Bognor Regis Resort as part of the leadership team in our Buffets department. The Back of House Manager is responsible for ensuring the smooth and efficient running of all kitchen operations, overseeing cleanliness, safety, and organisation across our catering services. This role is critical in supporting the culinary team, ensuring that all kitchen, dishwashing areas and food preparation areas are safe, clean, and functional, handling up to 3000 covers daily, across our kitchens and reports directly to the Buffets Senior Manager.For this role you'll be vital in helping keep our kitchens safe and secure by getting stuck in behind the scenes to give the team a great experience. You'll be part of a big team of people who are responsible for providing our guests with an altogether more fun and entertaining holiday and work collaboratively with the front of house managers and lead chefs to address any operational issues You should enjoy developing people and be passionate about delivering exceptional experiences by nurturing, training and coaching the team in a fun-filled environment. You will drive standards and have the ability to lead the team to excellence, incorporating all brand standards and Butlin's way of working.You should enjoy the buzz of a busy environment and will drive your team to maintain high levels of hygiene and cleanliness. You'll have the ability to drive consistent brand standards whilst being guest obsessed and operating efficiently in everything you do. The role will also involve analysing KPI's and stock control systems whilst adhering to food safety and health & safety policies. You will conduct regular audits of all kitchen and FOH areas within the buffets department, liaising with all relevant leaders for compliance to all food and health & safety policies at all times.  You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests. You should be an advocate for your team's fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin's.As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About YouWe are looking for an individual with prior leadership experience in a volume-led back of house and / or kitchen environment with a commitment to consistent delivery.You should have a hands-on management style and be passionate about leading and developing a team and supporting people through regular 121's and coaching. You should be able to focus on the detail and prioritise to ensure the biggest positive impact is achieved.Delivering an amazing experience to our guests is the most important part of this role so you should be passionate about every interaction and should seek opportunities to improve this wherever possible. Having Level 3 Food Hygiene and a forklift license is desirable but not essential. Typical working hours cover 40 hours per week with a variety of shifts available between 7am - 9pm and aligned to ensure appropriate management cover across these times. There may also be occasions where you will be required to deputise for the Senior Buffets Manager.  About Butlin'sAt Butlin's, we're all about fun, excitement, and adventure by the bucketload For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.There has never been a more exciting time to join Butlin's