Commercial Officer

4 weeks ago

Maidenhead Berkshire, United Kingdom Town Hall Full time

We are looking for a Corporate and Sundry Debt Recovery Officer to join us.
This is a full-time permanent role with hybrid working, and a salary from £32,002 to £35,719.
The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
This is an excellent opportunity for an enthusiastic Corporate/Sundry Debt Recovery Officer to join our team.
These debts are wide ranging for example, commercial rents, adult social care, licensing.
The Corporate Sundry Debt Recovery will be the professional lead on Sundry Debt collection providing technical debt recovery input to collection processes and be responsible for best practice in the area of corporate debt. Responsible for following approved processes and ensuring that policies are being adhered to.
This includes being responsible for two members of staff who are involved in the collection of Adult Social Care invoices.
Using the council’s Agresso financial system
Extracting information from the financial system and using excel to monitor, report, and as a basis for working processes.
Monitoring sundry debts and applying agreed processes to pursue outstanding balances. Liaising with internal and external stakeholders to obtain information to assist in the collection of debts.
Ensuring that matters relating to Adult Social Care debts are dealt with promptly, balancing the need to support the delivery of a personalised service to residents with the need to protect the council’s financial interests.
Experience of Agresso or other financial system, particularly relating to debt recovery.
Good communication skills - being able to communicate effectively and courteously with members of the public and other council departments in writing, by phone, or in person. Excellent IT skills, including the ability to show and present information in an excel format. 
32 days annual leave
~ Flexible working including a hybrid working pattern for a better work-life balance based on successful in-house training.
~ Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
~ Free employee parking close to the offices.
~ Employee Assistance Programme providing counselling, advice and information.
~ Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.

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