Service Manager Christchurch

2 weeks ago


Christchurch Dorset, United Kingdom THL Full time
Service Manager Christchurch - Full Time - Christchurch

About the role

Our busy Rentals and RV Service Centre in Christchurch is looking for a full-time Service Manager to join their crew. Reporting to the National Service Manager, you'll focus on future growth, monitoring compliance and the flow of vehicles and the management of the Service Centre Crew.

Who are you and what will you bring to the role:

  • At least 2 years' experience in an automotive service environment required - five or more years preferred
  • Two years of supervisory experience with similar job responsibilities within the automotive industry
  • Good interpersonal skills
  • Good analytical skills
  • Use/maintain computers to monitor daily operations
  • Utilise new systems or processes implemented by the Branch
  • Maintain technical bulletins and special tools to increase technician efficiency
  • Ensure that customer experience and service is a priority
  • Ensure that thl business policies and procedures are adhered to
  • Understand and ensure compliance of NZ vehicle standards

Your key responsibilities:

  • Implement/communicate/monitor Customer Satisfaction standards
  • Implement and support RVSC 'good guides' across all department activities
  • Establish/maintain/build warranty claim processing procedures
  • Ensure high-quality service and repairs are provided to every customer
  • Deliver the right vehicle in perfect condition every time
  • Lead, coach, and mentor the service teams to continue a proven safe and positive culture across the Christchurch Service Centre
  • Follow all Branch policies and procedures
  • Participate in/contribute to management meetings
  • Establish/maintain/monitor a follow-up system to ensure customer satisfaction within 24 hours
  • Use an effective appointment system
  • Prioritize work through shop loading and scheduling system to ensure all deadlines are met
  • Establish/maintain a purchasing policy and practice to ensure competitive bids
  • Ensure maintenance and repair pricing is consistent with competitive practices
  • Conduct/report quarterly competitive market analysis to ensure competitive practices and pricing

Want to apply?

Our people come from varied backgrounds, countries, and cultures. We accept people as they are. That's what makes our Tourism Holdings Limited (thl) family special We want crew who are willing to go the extra mile and share team success. It's all part of our challenger spirit

So if you love being part of a team, looking for a challenge or a company that pushes personal and professional development and growth, then we want to hear from you

#J-18808-Ljbffr

  • Christchurch, United Kingdom Alina Homecare Full time

    What you’ll do Our Care Assistant jobs in Christchurch are different every day! You’ll travel around Christchurch and surrounding areas to help clients with: Companionship – keeping clients company Personal Care – washing & dressing Medication – prescription collections & reminders Mealtimes – healthy meal preparation Housework...

  • Site Manager

    1 month ago


    Christchurch, United Kingdom Time Recruitment Full time

    RATES: £260 Per Day LOCATION: Christchurch STARTS: 16th January DURATION: 20 Weeks HOURS: 7:30 am to 4:30 pm JOBSPEC: Interior Fit Out of Industrial Warehouse Unit. Works Include; Re-roofing, cladding, M&E, Concrete Repairs, Small Offices Attached to the Warehouse REQUIREMENTS: IT Skills, Client facing, Relevant Experience, SMSTS, First Aid, CSCS


  • Christchurch, United Kingdom Christchurch Community Partnership Full time

    Role: Befriending Services Coordinator Reporting to: Chief Executive Officer Hours: 20 hours per week The Christchurch Community Partnership is looking to appoint a Befriending Services Coordinator to oversee and manage a portfolio of volunteer-led community care services that are critical as we seek to alleviate social isolation and loneliness in the...


  • Christchurch, Dorset, United Kingdom Philip Morris International Management SA Full time

    Are you ready to #MakeHistory? At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re in the process of transforming our business and introducing products to work towards a smoke-free future. With huge change, comes huge opportunity. So, if you are the chosen one, you’ll enjoy the freedom to dream up and deliver better,...

  • Driver Cleaner

    1 month ago


    Christchurch, United Kingdom Horizon Honda Christchurch Full time

    **DRIVER / CLEANER** **HORIZON HONDA CHRISTCHURCH** This is a full - time position working in a small, busy team providing a prompt, courteous and efficient lift and collection and delivery service. **Requirements of the role**: - To collect, clean and return the vehicles in accordance with appropriate schedules - Provide outstanding service to our...


  • Christchurch, United Kingdom Bond Williams Full time

    Financial Administrator - Christchurch - Salary £26,000 A Financial Administrator is required for our client, a successful financial planning company, who has offices in Christchurch and Wimborne. The main aspect of the role is to liaise with clients and providers by dealing with queries, administration and supporting the office. Main responsibilities: -...


  • Christchurch, United Kingdom Bond Williams Full time

    Financial Administrator - Christchurch - Salary £26,000 A Financial Administrator is required for our client, a successful financial planning company, who has offices in Christchurch and Wimborne. The main aspect of the role is to liaise with clients and providers by dealing with queries, administration and supportingthe office. Main responsibilities: -...


  • Christchurch, United Kingdom Flame Health Full time

    **Audiologist / HAD Jobs Christchurch** **Hearing care Jobs Dorset** - Full time/part time available - Car allowance - Modern Practices with Cutting edge technology - 25 days holiday Flame Health’s Audiology division is recruiting for an ambitious and self-motivated Audiologist / HAD in the Christchurch area to join one of the leading optical/hearing care...

  • General Labourer

    4 weeks ago


    Christchurch, United Kingdom Christchurch building firm Full time

    **Job Summary** Experienced general labourer required by a long established construction company based in Christchurch. We are looking for a motivated and reliable person to help with trades on site. Applicant must be reliable and punctual with a driving licence and own vehicle. Duties will include cleaning and setting up of sites, movement and collection...


  • Christchurch, United Kingdom Life Chiropractic Clinic Christchurch Full time

    **Live by the seaside in Christchurch, Dorset and work in a thriving and vibrant clinic with a multidisciplinary team of experts!** **£60 - £90k per year**: - Based on 36.5 hours per week with our implemented bonus structure._ **Our current Chiropractors are working to near full capacity and we are seeking dedicated chiropractors for our Christchurch...

  • Chef - Christchurch

    2 days ago


    Christchurch, United Kingdom Loungers Full time

    Chef - ChristchurchDo you have experience as a Grill Chef, Line Chef, Chef de Partie, Commis Chef or anything in between....? Then here's your opportunity to be part of something great!What we offer...Tips shared equally across the team, based on hours workedCompetitive payUnlimited 50% staff discount to enjoy outside working hoursFree meal from Lounge menu...

  • Finance Manager

    1 month ago


    Christchurch, United Kingdom Bond Williams Full time

    Our client is an established business based in Christchurch and they are recruiting a Finance Manager to oversee all financial matters and a small team. Reporting to the Director of the business, you will have responsibility for: - Day to day operation of the finance function - Preparing monthly management accounts - Monitor cashflow - VAT management - Bank...


  • Christchurch, United Kingdom Language Empire Full time

    Are you looking for a interpreter job in Christchurch? Do you want flexible hours with competitive rates? We are urgently recruiting for freelance interpreters based in Christchurch to work within various settings such as the NHS, Local Authorities, Police, Probation and other public and private organisations. Established in 2001, Language Empire provides...


  • Christchurch, United Kingdom Zest Business Group Full time

    Zest Optical currently have an incredible opportunity for an Optical Practice Manager in Christchurch, New Zealand.The group epitomises everything we know of boutique independent practices, offering a carefully selected range of unique brands from around the world whilst also providing state-of-art clinical services.Optical Practice Manager - RoleLeading a...


  • Christchurch, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    Are you an experienced and compassionate healthcare support worker looking for your next challenge? We have an exciting opportunity for a Band 3 HCSW to support the work of the multidisciplinary team at the Day Hospital. You will be passionate about rehabilitation and supporting the independence of the older person therefore, experience of working with...

  • Registered Nurse

    1 month ago


    Christchurch, Dorset, United Kingdom Tamakihealth Full time

    REGISTERED NURSE - SHIRLEY MEDICAL CENTRE Are you an experienced Registered Nurse looking for a new challenge? We are looking for motivated Registered Nurses who are committed to our team's success in providing outstanding care for all our patients. Come on board and join our team in Shirley Medical Centre - Christchurch! About Shirley Medical ...


  • Christchurch, Dorset, United Kingdom Motion New Zealand Ltd Full time

    Sales Representative - Seal Innovations - Christchurch Autonomous sales & account management role design. Ideal for curious & mechanically minded people. 17th April, 2024 Motion have a rich heritage dating back to 1919 with the establishment of Wilson Bros in Dunedin. Since then, the group has grown from strength to strength delivering quality...

  • Practice manager

    2 days ago


    Christchurch, United Kingdom Christchurch - Robinsons Dental Practice Full time

    Job DescriptionIf you're a patient-focused Practice Manager looking for a rewarding role in a friendly and professional environment, look no further than Robinsons in ChristchurchThis opportunity is :34 hours per week available Monday, Wednesday, Thursday and Fridays -we can be flexible with thisAbout youWe welcome your application if you have management...


  • Christchurch, United Kingdom Loungers Full time

    Bar and Waiting Team - ChristchurchHave you ever wanted to work in a fun, fast paced environment with a team that encourages you to be you...? Our Bar & Waiting Team do more than serve and pour; they get to enjoy the feeling of seeing our regulars and knowing they've made their day a little bit brighter.What do you get? Tips shared equally across the team,...


  • Christchurch, United Kingdom Dorset Healthcare University NHS Foundation Trust Full time

    Job Details This is an exciting opportunity for a full time Consultant Psychiatrist to join the integrated Christchurch and Southbourne CMHT and play a key leadership role in influencing the development of our existing service, in line with the Long Term Plan and Community Mental Health Framework. We would love to hear from you to discuss how...