Assistant Branch Manager
1 week ago
MAIN RESPONSIBILITY:
To oversee the operational aspects of the branch and manage the personal bankers’ operational duties. Whilst the Area Branch Manager has the ultimate responsibility at Branch level, he or she has a greater business development responsibility than previously and will often be operating off premises. As such, the Assistant Branch Manager will frequently be in charge of the branch with a direct reporting line to his Area Branch Manager and a dotted line relationship with Head Retail Operations.
JOB RESPONSIBILITY:
Takes joint responsibility with the Area Branch Manager to ensure branch operational excellence.
• Acts as Line Manager for all Personal Bankers / Cashiers for operational performance.
• Joint custody for cash, valuable, security forms and lockers (master key/ outdoor key) including overnight holding of keys and combination numbers to cash and locker safe.
• Single custody of loan documents.
• One set of branch keys including codes of alarm panel as second point contact in emergencies.
• Supervision, control and passing all cash transactions and monitoring of cash department work.
• Ensuring AML and KYC guidelines are followed for Cash transactions and Remittances.
• Entering Inventory of the security forms in the computer.
• Authorising debits to constituent’s accounts and office accounts except debit to suspense, sundry deposit and profit and loss accounts (revenue or expenditure accounts) to agreed levels.
• Control, monitoring, supervision including checking of entries and balancing of bills received for collection and issue of delivered orders when required.
• Control follow up and checking of postage and despatch of letters.
• Control of stationery; monitoring the stock of stationery and reordering.
• Checking and signing of Demand Drafts (as primary verifier) issued at the branch.
Checking of all inward clearing transactions and authorising vouchers thereof, maintenance and reconciliation of accounts.
• Checking of all returns and all payments from charges.
• Assisting the Branch Manager on the general administration of the branch.
• Ensuring staff punctuality and attendance.
• Ensuring Customer service and handling of customer complaints.
• Over all supervision of the branch routine, including allocation of work in emergencies.
• Reconciliation of NatWest ,LMB-SBI and other office accounts.
• Checking of account opening/closing.
• Handling of all loan accounts, appraisal, supervision, follow up and maintenance of files, etc.
• Calculations of drawing power and submission to BM for authorisation.
• Assisting the Branch Manager in preparation/compiling of loan application; and assessment of limits, new advance proposals/renewal of existing loans.
• Checking of KYC requirements independently or in conjunction with Branch Manager.
• Maintenance of Loan documents.
• Maintenance of loan related registers.
• Opening and closing of the office premises on a daily basis.
• General Supervision of cleanliness, decorum and orderliness of the office.
• Data Security for branch data and follow of record retention policy.
• Cover for Clerk-Cashier/ Branch Manager.
• Branch Audit and reviews
• Fax, word processing, data base preparation in standard package software, email, etc.
COMPETENCY:
Understanding of operational aspects of a retail branch,
• KYC,AML, risk control of UK retail banking.
• Ability to manage a small team of Personal Bankers.
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