Lead of project management

2 weeks ago


Aylesbury Buckinghamshire, United Kingdom Sally Europe Full time

Were Sally Europe, the biggest supplier in Europe for hair and beauty professionals. We bring together the following market-leading professional brands; Sally, Salon Services, Pro Duo, Salon Success and Sinelco, and we operate across 7 European countries.
We care about making a difference to our employees and customers and getting it right each time. We are recruiting for an Education Programme Lead to join our Education team at Aylesbury office on a 6 Month FTC. This role offers hybrid working, working within a dynamic, motivated and enthusiastic team....
This role is primarily responsible for leading the education plan for Store Operations ensuring we are inspiring stores to consistently delivery the Sally Europe experience to every customer. The role will work closely with the channel to identify critical goals and objectives in order to drive sales through education across Store Operations. A secondary element to this role is the management of our existing external customer education proposition, working with the Head of Product Education on its future direction and strategy to maximise added value and business performance.
Define and execute the education plan for Store Operations, working with stakeholders to define the goals and objectives for the year
Ensure the education plan accurately reflects the needs of the channel and appropriate ways of working are in place
Continue to evolve and review the plan regularly with stakeholders to improve the quality, effectiveness and efficiency of all training content developed and delivered
Own the launch and communication plan around all education landing in Store Operations
Work in conjunction with suppliers to improve/create new Education courses and develop and deliver ways of improving the customer experience
Conduct regular visits to store training rooms and provide recommendations for improvement
In collaboration with the Head of Education and other Education Programme Leads define the future external education proposition
Strong planning and project management experience
Experience of writing communications and internally marketing learning offers
Finding beauty in diversity is in our DNA because our differences are what make us beautiful. Our diversity, inclusivity, and self-expression are what fuel our innovation and growth. 23 days holiday per year
Half a day annual leave for your birthday
Employee discounts and offers
Matching pension scheme
Partners with Retail Trust providing online and in-person wellbeing support
The people are creative, fun and passionate about hair and beauty.


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