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Office Controller

3 months ago


Burstow Surrey, United Kingdom Coinford Ltd Full time

Coinford is a groundworks and concrete frame specialist that delivers contracts ranging from £1million to £50million throughout London and the Southeast of England. This role works out of Coinford Plant Ltd, Redehall Industrial Yard.

As the first point of contact our hire desk controller plays a pivotal role in driving our business success, by building strong customer relationships, understanding hire needs and ensuring we meet customer expectations. The Hire Desk operative ensures all orders are produced and processed within the required timescales including cross hires, off hires and exchanges, via phone and email in a professional manner in accordance with site requests.
Manage and resolve any issues or complaints that arise during the hire period, ensuring that our Construction division needs are met, and any problems are rectified promptly.
To assist in the asset purchasing of Mechanical and Non-Mechanical plant, ensuring all company policies and processes are adhered too.
Creation of advice notes to allow asset disposal/charge to site.
Computer literate.
Proficient in using plant hire software and systems
Minimum GCSE or equivalent qualification in English and Mathematic.