Application / IT Support Specialist
2 months ago
IT Application Support Specialist
My client are a huge Law Firm who are continuing to invest in its IT for consistent, high-quality systems and services. The Legal Applications Specialist provides expert support on key business applications, ensuring responsiveness and professionalism. Travel may be required.
Specialize in the firm's legal application suite, addressing incidents promptly.
* Provide training on legal applications and improve practices.
* Document applications and comply with IT management processes.
* Stay updated on technical developments and maintain service quality.
* Ensure data protection compliance and maintain information security.
* Act as an ambassador for IT Service, fostering positive relationships.
* Provide support within the department as needed.
ITIL Foundation
* Microsoft Office applications
* Windows Server/Exchange
* Legal applications :
* ITIL - Office 365 - Windows - Servers - Exchange - Vmware - Citrix - Active Directory - DNS - DHCP - TCP/IP.
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