Immediate start Customer service assistant

3 weeks ago


Chiswick Greater London, United Kingdom CareTutor Full time €25,000 - €30,000

BVS CareTutor is an e-learning company based in Chiswick, West London. We specialise in publishing e-learning and video-based training resources for the Social Care Sector.

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

The ideal candidate will be a proactive self-starter with an enthusiasm for business administration, and customer service. This role will involve supporting a Sales and Operations Manager and the Managing Director.

You will need to be good at multi-tasking, have an excellent eye for detail but also be able to support the sales and customer service team and engage with customers on the phone.

***Provide admin support to the MD
• Administration of company eLearning portal (caretutor.Administration of company CRM using HubSpot
• Managing and updating sales and stock spreadsheets in Excel
• Contact and database management
• Liaise with the IT support company to ensure the business IT runs smoothly
• Dealing with suppliers and building a sustainable relationship while aiming for cost-effectiveness
• Assisting with HR Administration
• Assisting with Office Management
• Customer service support
• General office upkeep and ordering of supplies
• Bookkeeping with Xero and Receipt Bank
• Reconciling Accounts
• You will have some experience of accounting software such as Sage 50 or Xero, Microsoft Office software including Word and Excel. Experience with a CRM such as HubSpot, Sales Force, Zoho or similar. You will have experience of working in an office based sales environment, have an excellent telephone manner and good spoken and written English.

We need to fill this role urgently, please only apply if you are available immediately or with maximum 1 weeks' notice.

Job Type: Full-time, fully office based role

00 per year depending on experience

Contributory pension scheme
• Casual dress code



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