Accounts Clerk

3 weeks ago


London, United Kingdom in Newbury Full time

Our client is an international bank based in the city, and seeking a proactive and skilled mandarin speaking individual to join the Retail business team. This role involves a diverse range of responsibilities including handling complex customer inquiries. If you have a keen eye for detail and a passion for financial services, this might be the perfect opportunity for you

*Principal Purpose of the Job:*

- Market our Retail services including deposits, remittances, and Bureau de Change operations.

- Assist with customer inquiries, conduct periodic reviews, and collect information for AML transaction queries.

- Create and maintain accurate client information and manage data on internal systems.

**Key Responsibilities:**

- Manage the opening and closing of personal and business accounts.

- Daily operations include handling cash deposits and withdrawals, maintaining cash security, and conducting regular cash counts.

- Process both inward and outward remittance transactions.

- Handle Bureau de Change and internet banking services.

- Maintain customer files and ensure data integrity in our systems.

- AML Suspension Reporting and customer account activity reviews.

- Resolve compliance issues and assist with project work as required.

- Generate and verify SCV file information and conduct daily basic CASS reviews.

**Skills Required:**

- Proficiency in Microsoft Office.

- Strong organizational skills with meticulous attention to detail.

- Excellent interpersonal skills with the ability to communicate across departments.

- Ability to prioritize tasks and delegate when necessary.

- Accurate reporting and good team player, responsible for team actions.

**Other Requirements:*

- Bilingual proficiency in English and Mandarin is mandatory.

- Ideal candidate will have Burea de Change experience

This role offers the chance to be part of a dynamic team in a fast-paced and challenging environment. If you are looking to make a significant impact in the banking sector, we would love to hear from you #J-18808-Ljbffr

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