Information Technology Support Engineer
3 days ago
Role: 3rd Line Support Engineer Work Pattern: On-site (with client visits) Salary: £35,000-£45,000 Location: Skelmersdale A growing MSP is looking for a skilled 3rd Line Support Engineer to act as the technical escalation point for its service desk. This role suits a confident, solutions-focused engineer with strong troubleshooting ability and broad technical expertise. You'll be joining a close-knit and supportive company, which place value on internal progression opportunities. Key Responsibilities Handle complex technical escalations and support junior engineers. Deliver advanced troubleshooting across cloud services, networking, servers, security tools, and endpoint management. Drive service improvements by refining standards and processes. Lead root-cause investigations and ensure long-term fixes for recurring issues. Support technical projects including migrations, onboarding, and infrastructure upgrades. Liaise with vendors and partners to resolve challenging issues. Maintain and improve internal documentation and knowledge resources. Provide technical insight for internal teams and client reviews. Skills & Experience Previous experience in a senior or 3rd line role (MSP experience preferred). Strong knowledge of Windows Server, Microsoft 365, networking fundamentals (DNS, DHCP, routing), firewalls, cloud services, and backups. Ability to mentor junior team members and contribute to continual service improvement. If you are interested, please apply now
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Information Technology Support Engineer
5 days ago
Preston, Lancashire, United Kingdom Candour Full timeI'm working with a client who is looking for a Helpdesk Team Lead to join their growing IT team. This is a great role for someone who enjoys keeping teams organised, monitoring SLAs, and ensuring day-to-day operations run smoothly. You'll support the engineers, help maintain service quality, and make sure customers receive a consistently high level of...
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Information Technology Support Engineer
3 days ago
Ormskirk, Lancashire, United Kingdom Candour Full timeRole : IT Support Engineer Location : Ormskirk Work pattern : Office based with client visits Salary : £29,000-£35,000 Driving licence is essential for this role. This growing team is seeking an enthusiastic IT Support Engineer who enjoys variety, problem-solving, and working directly with users to deliver excellent support. The role offers a balance of...
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Information Technology Support Engineer
3 days ago
Ormskirk, Lancashire, United Kingdom Candour Full timeRole: IT Support Engineer Location: Ormskirk Work pattern: Office based with client visits Salary: £29,000-£35,000 Driving licence is essential for this role. This growing team is seeking an enthusiastic IT Support Engineer who enjoys variety, problem-solving, and working directly with users to deliver excellent support. The role offers a balance of...
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Information Technology Support Engineer
3 weeks ago
Skelmersdale, Lancashire, United Kingdom Candour Full timeIT Support Engineer Salary: up to £35,000 Location: Skelmersdale (office-based with site visits) Hours: 8am-4pm We're looking for an IT Support Engineer to join a growing service provider supporting clients across the Northwest. This organisation is known for being an approachable, supportive team culture and genuinely caring about clients and colleagues....
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Information Technology Support Engineer
3 days ago
Skelmersdale, Lancashire, United Kingdom Candour Full timeRole: 3rd Line Support Engineer Work Pattern: A growing MSP is looking for a skilled 3rd Line Support Engineer to act as the technical escalation point for its service desk. You’ll be joining a close-knit and supportive company, which place value on internal progression opportunities. Handle complex technical escalations and support junior engineers....
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Information Technology Support Engineer
3 days ago
Skelmersdale, Lancashire, United Kingdom Candour Full timeRole: 3rd Line Support Engineer Work Pattern: On-site (with client visits) Salary: £35,000-£45,000 Location: Skelmersdale A growing MSP is looking for a skilled 3rd Line Support Engineer to act as the technical escalation point for its service desk. This role suits a confident, solutions-focused engineer with strong troubleshooting ability and broad...
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Information Technology Support Engineer
3 weeks ago
Skelmersdale, Lancashire, United Kingdom Candour Full timeIT Support Engineer Salary: up to £35,000 Skelmersdale (office-based with site visits) We're looking for an IT Support Engineer to join a growing service provider supporting clients across the Northwest. They deliver everything from day-to-day IT support to cloud, security, and network management across Microsoft and Apple environments. As an IT...
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Information Technology Support Engineer
5 days ago
Chorley, Lancashire, United Kingdom Candour Full timeI'm working with a client who is looking for a Helpdesk Team Lead to join their growing IT team. This is a great role for someone who enjoys keeping teams organised, monitoring SLAs, and ensuring day-to-day operations run smoothly. You'll support the engineers, help maintain service quality, and make sure customers receive a consistently high level of...
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Information Technology Support Engineer
5 days ago
Chorley, Lancashire, United Kingdom Candour Full timeI'm working with a client who is looking for a Helpdesk Team Lead to join their growing IT team. This is a great role for someone who enjoys keeping teams organised, monitoring SLAs, and ensuring day-to-day operations run smoothly. You’ll support the engineers, help maintain service quality, and make sure customers receive a consistently high level of...
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Information Technology Support Engineer
5 days ago
Chorley, Lancashire, United Kingdom Candour Full timeI'm working with a client who is looking for a Helpdesk Team Lead to join their growing IT team. This is a great role for someone who enjoys keeping teams organised, monitoring SLAs, and ensuring day-to-day operations run smoothly. You’ll support the engineers, help maintain service quality, and make sure customers receive a consistently high level of...