Stonewater | Senior Stock Condition Surveyor
3 days ago
Home Based, covering the South
Stonewaters vision is to ensure everyone has the opportunity to have a place that they can call home. Stock condition surveys are a core function for ensuring Stonewaters vision is delivered and that our homes are safe, warm and secure. To meet this challenge, Stonewater are establishing a new, national stock condition team to lead on the assessment of its homes.
This is a new and fantastic opportunity for housing and property professionals to be lead a brand-new team, setting the standards for property data collection and building the knowledge to inform how Stonewater invests over the next 30 years.
As our Senior Stock Condition Surveyor, you will lead and manage the team to schedule and carry out stock condition surveys in line with annual targets.
Ensuring that all homes and communal areas are safe, warm and secure and hazards are identified, actioned and resolved, you will ensure the accuracy and completeness of new stock condition information to assist in programming and compliance with the Decent Homes Standard. You will develop and roll-out annual customer communication and engagement plans and be the company expert on Decent Homes Standard, HHSRS and other related regulations. You will also provide advice and guidance to colleagues to influence future Decent Homes work ensuring compliance with all relevant policies and procedures to ensure there are no statutory, regulatory or contractual breaches.
You will lead on the continuous improvement of Stonewaters Stock condition strategies, activities, processes and systems and work in partnership with CX and Homes Operations to develop and embed new process and systems to share customer and property information and leverage additional value from stock condition and other activities.
The ideal candidate will:
- Hold an HND (or equivalent qualification) in construction, housing, management, or property, or possesses equivalent experience in a related field.
- Have demonstrable experience in leading and managing high-performance, remote teams to deliver surveying or similar services, consistently meeting annual targets.
- Have experience of collecting, auditing, owning and improving asset data.
- Have a proven track record in developing and implementing effective customer engagement and communication plans.
- Have experience of collaborating across large organisations to build stakeholder relationships, enhance customer-facing services, and improve data collection activities.
- Have in-depth knowledge of the Decent Homes Standard, component lifecycles, HHSRS Rating System, and domestic construction methods and issues.
- Be self-driven with a proactive approach to managing personal workload and identifying service improvement opportunities
- Have strong understanding of building components, common issues, and hazards, with proven ability to diagnose and address defects.
- Have strong written and verbal communication skills, able to handle challenging situations with empathy, professionalism, and a positive outlook.
- Be proficient in IT, with solid working knowledge of Microsoft Office applications and Housing Management systems.
Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 39,000 homes, serving 82,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Associations Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.
Were looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform peoples lives.
Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
Are you ready to #DiscoverStonewater?
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
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