Parts Van Sales Person

3 weeks ago

United Kingdom Watling JCB Ltd. Full time

Main Responsibilities of the Role:
This is a customer facing role which requires you to build strong customer relationships within the Parts sector of the business to new and existing customers. You will be expected to promote and deliver JCB parts within the defined JCB territory to meet company targets whilst adhering to company policies and procedures.

Duties:
Build strong and positive relationships with customer
Build and document knowledge about the customer business and technical setup on an as and when basis
Feedback any important customer information to the company
To promote and deliver the current range of JCB parts within the defined franchise territory and meet company targets
Deliver Parts in response to customer requests and in a timely manner
Complete weekly customer call sheets accurately and in a timely manner
To meet and exceed customer expectations on customer service
Establish and maintain good levels of communication within and outside the business
Complete all Parts administration accurately and in a timely manner
Contribute to overall success of Watling JCB through teamwork and good communication within the company
Appropriate reporting to Management
Carry out all work practices in line with company health and safety policy and adhere to all company policies in accordance with the Company handbook terms and conditions of employment
Provide excellent customer service
Any other duties as deemed necessary to fulfil the role

Essential:
Proven track record of Parts sales role within the Construction or similar industry
Excellent commercial awareness and customer problem solving
Ability to follow your Customer’s buying decisions and needs
Proven track record of customer sales call planning and forecasting
Proven track record of sales questioning skills for successful outcomes
Proven track record of sales presentation skills for successful outcomes

Criteria:

• We are looking for someone with workshop experience, professional

• Driving licence

• Proof of right to work in the UK

• Attractive rates of pay and overtime rates

• 22 days paid holiday + bank holidays + 1 day for every 5 years completed service

• Rest area at depot

• JCB manufacturer online training programmes for all roles, career paths for progression

• Additional training programmes for employee career advancement

• JCB Manufacturer History Museum and Machine Production Line tour, including VIP lunch – Covid dependant

• Life assurance policy (4 x basic salary)

• Private medical health (contributory)

• Chiropractor private medical treatment scheme/ occupational health

• Employee assistance programme

• Employee discounts on JCB merchandise

• Employee referral scheme: If you refer a friend or family member to the company, subject to the terms and conditions, you will receive £250.00 on successful completion of their probation period and a further £250.00 on completion of six months service.

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