Marketplace Sales Director EMEA

Edmund Optics is a leading manufacturer and supplier of optics, imaging, and photonics technology. Edmund Optics` state-of-the-art manufacturing capabilities combined with its global distribution network has earned it the position of the world's largest supplier of off-the-shelf optical components. Supporting numerous markets around the globe, including advanced diagnostics, semiconductor & electronics, machine vision, automation, and R&D; Edmund Optics products are used in a variety of applications ranging from DNA sequencing to retinal eye scanning to high-speed factory automation.

Edmund Optics Europe, a US owned-group consisting of Edmund Optics subsidiaries in UK, Germany and France, is responsible for sales, marketing, distribution, and application support for a wide product range throughout Europe, the Middle East and Africa. Europe is one of the main growth markets for Edmund Optics globally, leading to a rapidly expanding and developing local team.

To accelerate our success and growth within the European Market, Edmund Optics Ltd. is looking for an

Marketplace at Edmund Optics is the one stop-shop for optics and photonics, sold directly through the website, catalogue and phone to thousands of businesses, universities and institutions.

The Marketplace Sales Director EMEA will lead our Marketplace sales teams across product support, customer service, sales operations, and inside sales in the EMEA region. The position holder will be responsible for driving sales growth, building the industry’s best customer experience, and ensuring the smooth operation and development of the Marketplace Sales department.

• Develop and execute strategic plans to set and achieve EMEA sales targets and expand our customer base
• Lead, motivate and develop sales team leaders for product support, customer service, sales operations, and inside sales to achieve or exceed sales goals
• Ensure a Customer First Culture with a collaborative team environment to continuously improve customer experience
• Achieve and safeguard world-class customer service and support, regarding quality, speed, and method of reacting to and resolving customers’ needs
• Identify emerging markets and shifts in the industry to capitalize on new opportunities using data
• Assess and report on sales metrics, forecast future sales, and construct and manage budgets
• Identify operational improvements from optimizing processes and systems to meet the customer needs and share such learnings with other global teams
• Contract review authority for tenders and larger house accounts
• Collaborate with marketing, finance, and other departments to drive strategic initiatives
• Infrequent travel required for some tradeshows and regional office responsibilities

• Degree in Business Administration, Marketing, or in related field
• Proven experience in a similar leadership role, ideally in a technical industry, such as photonics, electronics or physics
• Strong business acumen with a deep understanding of B2B sales processes and customer dynamics
• Excellent mentoring, coaching, and people management skills
• Outstanding communication and interpersonal skills
• Proficiency in CRM software and Microsoft Office

A versatile and challenging position alongside a highly competitive employment package within our dynamic and successful corporation in a growing and future-proof industry. You will have the opportunity to work with highly motivated, self-driven and open-minded people with a great team spirit, and can expect extensive training programs and internal development opportunities.

Edmund Optics provides a range of employee benefits alongside the salary package including:

• company pension scheme
• private medical & dental insurance
• subsidised gym membership
• "cycle to work" scheme
• company events and a lot more...

Edmund Optics is a leading manufacturer and supplier of optics, imaging, and photonics technology. Edmund Optics` state-of-the-art manufacturing capabilities combined with its global distribution network has earned it the position of the world's largest supplier of off-the-shelf optical components. Supporting numerous markets around the globe, including advanced diagnostics, semiconductor & electronics, machine vision, automation, and R&D; Edmund Optics products are used in a variety of applications ranging from DNA sequencing to retinal eye scanning to high-speed factory automation.

Edmund Optics Europe, a US owned-group consisting of Edmund Optics subsidiaries in UK, Germany and France, is responsible for sales, marketing, distribution, and application support for a wide product range throughout Europe, the Middle East and Africa. Europe is one of the main growth markets for Edmund Optics globally, leading to a rapidly expanding and developing local team.

To accelerate our success and growth within the European Market, Edmund Optics Ltd. is looking for an

Marketplace at Edmund Optics is the one stop-shop for optics and photonics, sold directly through the website, catalogue and phone to thousands of businesses, universities and institutions.

The Marketplace Sales Director EMEA will lead our Marketplace sales teams across product support, customer service, sales operations, and inside sales in the EMEA region. The position holder will be responsible for driving sales growth, building the industry’s best customer experience, and ensuring the smooth operation and development of the Marketplace Sales department.

• Develop and execute strategic plans to set and achieve EMEA sales targets and expand our customer base
• Lead, motivate and develop sales team leaders for product support, customer service, sales operations, and inside sales to achieve or exceed sales goals
• Ensure a Customer First Culture with a collaborative team environment to continuously improve customer experience
• Achieve and safeguard world-class customer service and support, regarding quality, speed, and method of reacting to and resolving customers’ needs
• Identify emerging markets and shifts in the industry to capitalize on new opportunities using data
• Assess and report on sales metrics, forecast future sales, and construct and manage budgets
• Identify operational improvements from optimizing processes and systems to meet the customer needs and share such learnings with other global teams
• Contract review authority for tenders and larger house accounts
• Collaborate with marketing, finance, and other departments to drive strategic initiatives
• Infrequent travel required for some tradeshows and regional office responsibilities

• Degree in Business Administration, Marketing, or in related field
• Proven experience in a similar leadership role, ideally in a technical industry, such as photonics, electronics or physics
• Strong business acumen with a deep understanding of B2B sales processes and customer dynamics
• Excellent mentoring, coaching, and people management skills
• Outstanding communication and interpersonal skills
• Proficiency in CRM software and Microsoft Office

A versatile and challenging position alongside a highly competitive employment package within our dynamic and successful corporation in a growing and future-proof industry. You will have the opportunity to work with highly motivated, self-driven and open-minded people with a great team spirit, and can expect extensive training programs and internal development opportunities.

Edmund Optics provides a range of employee benefits alongside the salary package including:

• company pension scheme
• private medical & dental insurance
• subsidised gym membership
• "cycle to work" scheme
• company events and a lot more...

Please send any applications to hr-uk@edmundoptics.co.uk

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