Current jobs related to Data Center Solution Support Engineer - Slough Berkshire - CDS, a Hewlett Packard Enterprise company


  • Slough, Slough, United Kingdom Excis Compliance Full time

    Job Title: Data Center Field Engineer Job Description: We are seeking a skilled Data Center Field Engineer to join our team at Excis Compliance. As a Data Center Field Engineer, you will provide hands-on support for PCs, peripherals, and network systems, helping end-users resolve technical issues and ensuring seamless operations. Key Responsibilities: *...

  • HVAC Engineer

    2 months ago


    Slough, Slough, United Kingdom NTT Global Data Centers EMEA UK ltd Full time

    About the RoleWe are seeking a highly skilled HVAC Engineer to join our Data Center Operations team at NTT Global Data Centers EMEA UK ltd. As a key member of our team, you will be responsible for ensuring the smooth operation of our data center's mechanical systems, including air conditioning, ventilation, and refrigeration.Key ResponsibilitiesAuthor and...

  • HVAC Engineer

    2 months ago


    Slough, Slough, United Kingdom NTT Global Data Centers EMEA UK ltd Full time

    About the RoleWe are seeking a highly skilled HVAC Engineer to join our Data Center Operations team at NTT Global Data Centers EMEA UK ltd. As a key member of our team, you will be responsible for ensuring the smooth operation of our data center's mechanical systems, including air conditioning, ventilation, and refrigeration.Key ResponsibilitiesAuthor and...


  • Slough, Slough, United Kingdom Excis Compliance Full time

    Job SummaryWe are seeking a skilled Level 2 Field Engineer to join our team at Excis Compliance in Slough. As a key member of our IT department, you will provide hands-on support for PCs, peripherals, and network systems, helping end-users resolve technical issues and ensuring seamless operations.Key Responsibilities:Provide onsite and desk-side support for...


  • Slough, Slough, United Kingdom Excis Compliance Full time

    Job SummaryWe are seeking a skilled Level 2 Field Engineer to join our team at Excis Compliance in Slough. As a key member of our IT department, you will provide hands-on support for PCs, peripherals, and network systems, helping end-users resolve technical issues and ensuring seamless operations.Key Responsibilities:Provide onsite and desk-side support for...


  • Slough, Slough, United Kingdom Excis Compliance Full time

    Job SummaryWe are seeking a skilled Level 2 Field Engineer to join our team at Excis Compliance in Slough. As a key member of our IT department, you will provide hands-on support for PCs, peripherals, and network systems, helping end-users resolve technical issues and ensuring seamless operations.Key Responsibilities:Provide onsite and desk-side support for...


  • Slough, Slough, United Kingdom Excis Compliance Full time

    Job SummaryWe are seeking a skilled Level 2 Field Engineer to join our team at Excis Compliance in Slough. As a key member of our IT department, you will provide hands-on support for PCs, peripherals, and network systems, helping end-users resolve technical issues and ensuring seamless operations.Key Responsibilities:Provide onsite and desk-side support for...


  • Slough, Slough, United Kingdom Iron Mountain Full time

    About the RoleWe are seeking a visionary leader to spearhead the strategic vision, design, and implementation of our cutting-edge data center projects. As a Data Center Technical Design Director, you will drive innovation and ensure our data centers are at the forefront of efficiency, reliability, and scalability.Key ResponsibilitiesDevelop and implement a...


  • Slough, Slough, United Kingdom Iron Mountain Full time

    About the RoleWe are seeking a visionary leader to spearhead the strategic vision, design, and implementation of our cutting-edge data center projects. As a Data Center Technical Design Director, you will drive innovation and ensure our data centers are at the forefront of efficiency, reliability, and scalability.Key ResponsibilitiesDevelop and implement a...


  • Slough, Slough, United Kingdom ZipRecruiter Full time

    Job Title: Level 2 Field EngineerWe're seeking a skilled Level 2 Field Engineer to join our team in Slough. As a key member of our IT support team, you'll provide hands-on support for PCs, peripherals, and network systems, helping end-users resolve technical issues and ensuring seamless operations.Key Responsibilities:Provide onsite and desk-side support to...


  • Slough, Slough, United Kingdom ZipRecruiter Full time

    Job Title: Level 2 Field EngineerWe're seeking a skilled Level 2 Field Engineer to join our team in Slough. As a key member of our IT support team, you'll provide hands-on support for PCs, peripherals, and network systems, helping end-users resolve technical issues and ensuring seamless operations.Key Responsibilities:Provide onsite and desk-side support to...


  • Slough, Slough, United Kingdom Iron Mountain Full time

    Lead Cutting-Edge Data Center Projects at Iron Mountain Iron Mountain is a global leader in data management and security, committed to innovation and sustainability. We are seeking a highly experienced Data Center Technical Design Director to spearhead our advanced projects within the EMEA region. In this role, you will develop and implement a...


  • Slough, Slough, United Kingdom Iron Mountain Full time

    Lead Cutting-Edge Data Center Projects at Iron Mountain Iron Mountain is a global leader in data management and security, committed to innovation and sustainability. We are seeking a highly experienced Data Center Technical Design Director to spearhead our advanced projects within the EMEA region. In this role, you will develop and implement a...


  • Slough, Slough, United Kingdom Iron Mountain Full time

    About the RoleWe are seeking a visionary leader to spearhead the strategic vision, design, and implementation of our cutting-edge data center projects. As a Data Center Technical Design Director, you will drive innovation and ensure our data centers are at the forefront of efficiency, reliability, and scalability.Key ResponsibilitiesDevelop and implement a...


  • Slough, Slough, United Kingdom Iron Mountain Full time

    About the RoleWe are seeking a visionary leader to spearhead the strategic vision, design, and implementation of our cutting-edge data center projects. As a Data Center Technical Design Director, you will drive innovation and ensure our data centers are at the forefront of efficiency, reliability, and scalability.Key ResponsibilitiesDevelop and implement a...

  • Security Officer

    4 weeks ago


    Slough, Slough, United Kingdom NTT Global Data Centers EMEA GmbH Full time

    Job Title: Security Officer - Data CenterAs a Security Officer at NTT Global Data Centers EMEA GmbH, you will be responsible for ensuring the security of our Data Center sites, clients, visitors, and colleagues by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, and permitting entry. You will prevent...

  • Security Officer

    4 weeks ago


    Slough, Slough, United Kingdom NTT Global Data Centers EMEA GmbH Full time

    Job Title: Security Officer - Data CenterAs a Security Officer at NTT Global Data Centers EMEA GmbH, you will be responsible for ensuring the security of our Data Center sites, clients, visitors, and colleagues by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, and permitting entry. You will prevent...


  • Slough, Slough, United Kingdom Iron Mountain Full time

    About the RoleWe are seeking a visionary leader to spearhead the strategic vision, design, and implementation of our cutting-edge data center projects. As a Data Center Technical Design Director, you will be responsible for developing and implementing a data center design strategy that supports the company's long-term goals and incorporates current industry...


  • Slough, Slough, United Kingdom Iron Mountain Full time

    About the RoleWe are seeking a visionary leader to spearhead the strategic vision, design, and implementation of our cutting-edge data center projects. As a Data Center Technical Design Director, you will be responsible for developing and implementing a data center design strategy that supports the company's long-term goals and incorporates current industry...


  • Slough, Slough, United Kingdom Iron Mountain Full time

    About the RoleWe are seeking a visionary leader to spearhead the strategic vision, design, and implementation of our cutting-edge data center projects. As a Data Center Technical Design Director, you will be responsible for developing and implementing a data center design strategy that supports the company's long-term goals and incorporates current industry...

Data Center Solution Support Engineer

5 months ago


Slough Berkshire, United Kingdom CDS, a Hewlett Packard Enterprise company Full time

Who We Are

CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and infrastructure administration.

CDS is present in 11 European countries with more than 1,800 employees, and embraces all of Hewlett Packard Enterprise’s values and commitments to employees and customers alike.

Role Overview

We are looking for a Technology Consultant to join us to provide Hardware and Software support onsite on large HPC (High Performance Computing) systems for a prestigious UK customer located in the Heathrow and Slough area.

As a resident technical consultant, you will be working as part of a dedicated team to deliver reactive support to ensure compliance with a strict SLA (Service Level Agreement) associated with the contract.

The tasks will include (but not limited to):

The primary role is to carry out the troubleshooting of hardware and triage of failures on nodes.

The engineer will be made aware that HPC parts can be heavy. System blades vary in weight from 24Kg to nearly 30kg.

Server lifts are used to remove/ install the system blades.

The engineer must document the fault accurately for each faulty piece of hardware to enable the onsite team a chance of repairing the items.

The engineers must be self-motivated to look for work.

This would be done by monitoring the onsite ticket system.

The engineer will learn to elevate cases when required so that additional help can be requested.

Work as part of a dedicated team to deliver support on advanced HPC hardware and software technologies.

Maintain meticulous records of planned maintenance actions and outcomes within the case management systems.

Ensure compliance with customer rules for change management controls.

Provide a professional and positive approach to the customer in the execution of all duties.

Follow technical escalation procedures to ensure critical issues receive maximum focus.

Required skills and attributes

A working knowledge of Linux and storage systems is desirable.

Possess an analytical approach to problem solving and be fully committed to drive issues to conclusion.

Excellent communication skills, both written and verbal are required.

An ability to stay calm and professional under pressure while working to strict deadlines is essential.

The candidate should be flexible and willing to travel when required.

Ideally early careers, enthusiastic about HPC and willingness to learn and develop

SC Clearance required or prepared to undertake

Located nearby to SL1 and UB11, approx. 30 – 45 mins

Educated to degree level, or equivalent, in a computer science or related discipline with a minimum of 3 years of experience in IT maintenance and support

#SuccessThroughPeople #WeDeliverTheDifference

Visit our privacy policy here :

And here you can access to our GDPR policy :