Infrasructure Analyst

Our client a multi facted group of businesses with an extensive property portfolio currently has an exciting new career opportunity for an Infrastructure Engineer. There are currently around 12 employees in the Information Technology team and this role will require you to work alongside the CTO with a degree of autonomy.

The purpose of this role is to develop, maintain and provide technical support for the firm's IT Infrastructure and related solutions as well as leading technical work streams of projects to implement new or upgrade existing Infrastructure solutions.

Growing awareness and understanding of related systems and technical architecture is a key part of the role. The successful candidate will impart expertise and provide processes for others to operate to maintain solutions in their optimum condition as well as collaborate with team members on global IT initiatives that impact infrastructure, applications, desktop and information security.

Main responsibilities

• Own, develop, and maintain the firm's global server platform and Infrastructure architecture 

• Ensure stable and optimal operations using VMware, Active Directory, Cisco meraki.

• Lead the analysis, design, planning, implementation and optimization of above related projects.

• Collaborate with colleagues in IT and the wider business to support strategic Business and IT initiatives.

• Create and maintain technical documentation.

• Interact with vendors as appropriate to deliver solutions or fix issues.

• Be involved in infrastructure security audits as appropriate.

• Proactively maintain build and patch levels for operating systems and applications.

• To contribute to the budgeting and accounting processes to maintain and evolve the systems in a responsible and innovative way.

• Provide general 3rd line infrastructure support in-line with a) the needs of the Firm and b) the remit of the team.

• Provide presence and cover within standard working hours for the team.

• Ability to work in a flexible way in respect of works required outside of normal working hours.

• Ability to cover out of hours (on-call) support on a rota basis.

• Detailed knowledge of Microsoft Server application configuration, including methods to configure, deploy, manage and maintain, e.g. GPO, AD, Patching, Server builds.

• Good knowledge of server management tools, and can demonstrate technical leadership and subject matter expertise in the following areas: Active Directory, CommVault, VMware, Microsoft Windows Server Technologies, Shavlik, Office 365, Certification using DigiCert., Citrix platforms

• Flexibility to travel and work with global teams.

• Ability to work out of hours to lead or support system implementation initiatives or support system outages.

• Service focused attitude and professional manner.

• Confident and clear communication (verbal and written) 

• Proactive nature, hardworking, organised, able to structure own work and work solo when required.

• High level of accuracy and attention to detail.

• Ability to respond quickly to requests.

• Experience in end to end implementation of virtual infrastructure solutions (build, deployment, maintenance)

• Experience in applications preferable - EoL - Exchange - SharePoint, Power Shell but not essential.

• Significant prior experience in legal or other professional services environment.

• Exceptional 3rd line technical support skills for virtual servers including efficient and effective troubleshooting skills.

• Experience of aligning technology solutions with best practice and IT security policies and guidelines.

• Good knowledge of Cisco / WAN / LAN technologies and capabilities.

• Knowledge of SharePoint is also desirable.

I just want to say thank you so much Georgia for all your help with this position you have sent us some great candidates and the Directors are very impressed with Armstrong Knight and your work, if we have any future positions we will be coming straight to you.

Many thanks again for all your hard work. 

I received a call from Luke after uploading my CV to an online job site, we spoke on the phone and I felt that Luke was very personable and we built a strong rapport which built my trust in him as my consultant. After speaking to him about what job I was looking for and sending him an updated version of my c.v it wasn't long before I received a call from Luke with a job interview. The job was everything I had asked for Amazingly the day after my interview I was told I had the job. Luke was great at negotiating my Annual pay and working hours. My life has completely transformed in such a short space of time, I love my new job and I also get more time in the evenings with my daughter. I cant thank Luke enough. He still checks in with me regular to make sure i'm doing OK.10/10. Thank you Luke

I would have no hesitation whatosoever in recomending the outstanding service that we have received from Armstrong Knight, whom we have used exclusively for the last two years. 

They have demonstrated a thorough understanding of our business and have consistetly found us exceptional staff ,who have proven to be valuable additions to the company. 

As you are aware in the last 20 months you have been our exclusive supplier of recruitment services and have provided seven new members of staff at senior level or below. Your understanding of our needs and identification of suitable candidates has been impeccable and all of them have been excellent additions to our team, and in that period all have grown as individuals and have contributed positively to our business. We are happy to continue our arrangement and heartily recommend you to others, and will be in contact in the near future.

I just want to say thank you so much Georgia for all your help with this position you have sent us some great candidates and the Directors are very impressed with Armstrong Knight and your work, if we have any future positions we will be coming straight to you.

Many thanks again for all your hard work. 

I received a call from Luke after uploading my CV to an online job site, we spoke on the phone and I felt that Luke was very personable and we built a strong rapport which built my trust in him as my consultant. After speaking to him about what job I was looking for and sending him an updated version of my c.v it wasn't long before I received a call from Luke with a job interview. The job was everything I had asked for Amazingly the day after my interview I was told I had the job. Luke was great at negotiating my Annual pay and working hours. My life has completely transformed in such a short space of time, I love my new job and I also get more time in the evenings with my daughter. I cant thank Luke enough. He still checks in with me regular to make sure i'm doing OK.10/10. Thank you Luke