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Sales & Education Executive UK

3 months ago

Manchester, United Kingdom Milk Makeup Full time

Welcome to the MILK MAKEUP FAM:

At Milk Makeup, we’re all about good ingredients + effective formulas. We’re cruelty-free, paraben-free, and 100% vegan. Always.

Born out of Milk, a creative studio in downtown New York City, community and self-expression is at the heart of everything we do. We believe beauty isn’t about how you create your look, it’s what you do in it that matters.

#LiveYourLook

Who YOU are:

• Naturally curious : You’re always thinking about how to improve your and your community’s future. You value a forward-thinking space that encourages you to move the needle and take risks.

• Confident but chill: You’re flexible and ready to get the job done, but you’re humble and make moves thoughtfully. You go after what you want, but always have your team and the greater good of the brand in mind.

• Creatively minded: You’re not afraid of the unknown and enjoy problem solving. You’re down to disrupt the status quo and believe that an open mind is always a good place to start.

• Inclusive + mindful of community: You embrace differences and help foster a safe working environment for yourself and your peers.

• Champion of self-expression: You’re genuinely you . You live your look and want to grow with people who champion self-expression.

The Role: As the Sales & Education Executive you will be responsible for achieving (and exceeding) the planned retail sales goals in an assigned territory through the development of in-store Sephora sales and teams rapport as well as execution of special events. A strong understanding of clean beauty, genuine & contagious affinity for MILK Makeup product, delivery of high-touch service, and focus on client development are keys to success. A strong communicator, the Sales & Education Executive will help to drive and execute key initiatives, optimize category strategies while leading best in class sales, training and education.

How You’ll THRIVE:

  • Drive sales across the Milk Makeup brand throughout your designated territory to exceed budget by creating effective selling, eventing, education and customer experience strategies.
  • Strategically schedule all sales support, events and training to maximize in-store effectiveness.
  • Collaborate with management on the focus and execution of training activations within your assigned Sephora ensuring alignment with key launches and brand priorities.
  • Track retail sales against goals. Identify opportunities for increased sales, analyze the business and proactively take corrective action to get results.
  • Consistently lead by example and share best practices.
  • Participate in onboarding/NSO training, product training, team development and share sales and training techniques as part of a collaborative global field team.
  • Demonstrate role model selling behaviors, side by side coaching, artistry techniques and the ability to provide and accept actionable feedback.
  • Know and respect Sephora Policy by reviewing and following all guides.

Merchandising and Stock:

  • Observe, investigate, and follow-up to ensure visual merchandising compliance for all in store fixtures such as maintaining optimized inventory levels, proper tester maintenance, gondola and fixture cleanliness.
  • Ensure all necessary steps are taken to communicate and influence stock issues and follow up in a timely manner.
  • Successfully implement all in store merchandising programs; ensure the consistent implementation of on-time merchandising updates, uphold MILK Makeup’s image, identity and hygiene in accordance with MILK Makeup standards.

Communication:

  • Build and maintain strong relationships with the Sephora teams.
  • Coordinate with Sephora store leadership on a regular basis. Based on those conversations, develop action plans that will support both Milk Makeup and Sephora goals.
  • Inform in-store staff about relevant marketing, launch, and brand initiatives.
  • Develop, build and maintain strong relationships with Sephora at a store level to ensure collaborative partnership.
  • Communicate with your MMU line Manager at least once weekly with a status update call, report of weeks sales, out of stocks and any issues/opportunities, and respond to emails and instant messaging conversations with a sense of urgency.
  • Maintain a calendar and schedule that accurately reflects your time worked in store.

Budgets:

  • Follow and adhere to travel, expense, gratis, toa, collateral, supply and kit budget
  • guidelines as set by your manager.
  • Turn in all expenses, approved timesheets, and invoices with accuracy and on time.

We’d like YOU to have:

  • Must have two or more years of experience in field sales, leadership, management or training experience within the retail cosmetics field. Experience within Sephora is preferred.
  • Must have exceptional communication skills, both written and verbal, as well as exceptional interpersonal skills.
  • Must be able to exhibit basic beauty make up skills.
  • Must have basic computer knowledge.
  • Expectation to work 8 hours per day in store when scheduled
  • Open availability and expected flexibility to work holidays and weekends based on business needs.