Senior Commercial Specialist

4 weeks ago

London, United Kingdom IHS Towers Full time

Founded in 2001 by the trio of Sam Darwish, William Saad and Mohamad Darwish, along with a strong team of telecoms sector engineers, IHS Towers is one of the largest independent owners, operators and developers of shared communications infrastructure in the world by tower count and is the largest independent multinational towerco solely focused on the emerging markets, with nearly 40,000 towers across its 11 markets. IHS Towers is seeking a dynamic Digital Learning Senior Specialist (12-month FTC) to join our team in London Administration, configuration, and management of Cornerstone, the IHS learning platform (the"IHS Academy"), including mobile app, SSO and API implementation/integration with existing IHS systems.
Drive the (re)configuration and optimization of Cornerstone, specifically, the communications, data, and learning catalogue, implementing and documenting processes and policy as required, including the establishment of a governance model.
Amend, evaluate, and revise online curricula as necessary, including partnering with key functions such as Compliance and IT to ensure that mandatory learning curricula are uploaded/updated in the Academy regularly.
Manage third party suppliers and contracts, particularly the relationship with Cornerstone and third-party content providers. Identify and analyse gaps and recommendations to strengthen curated, high-quality learning offerings.
Build, document, and execute standardized reporting processes used for key data, statistics, and analytics, for audit, Board, and HR reporting, including mandatory learning and training assignments, completion rates, conversion rates and course-level utilisation.
Where feasible, assist with content curation, content tagging, meta-data matching (and/or partner with Cornerstone's team to ensure this is delivered) so as to optimise the usability of the platform and learning solutions.
the Ministry of Telecom in Nigeria and UNICEF Nigeria, to drive adoption and utilisation of Cornerstone as a key element of IHS Towers' contribution towards education in the communities where we operate.
Significant experience with Cornerstone or equivalent LMS platform (ie Workday, SAP, Saba, etc.) Advanced Excel skills used for reporting purposes
Experience with learning catalogue content curation and tagging; data structuring and organisation
Business-oriented, commercial outlook with an understanding of the learning requirements associated with a publicly listed organisation
Understand instructional design, learning content quality evaluation, and how to produce online learning materials using authoring tools such as Articulate
IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities.

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