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E-Commerce Trading Executive
4 months ago
We are looking for an E-Commerce Trading Executive to join our growing Ecommerce & Marketing team on a full-time basis, based at our Head Office in York. Working across our UK and International websites, we are looking for someone to help maximise online sales and optimise the digital shopping experience for our customers. Reporting into the Senior E-Commerce Trading Executive and being part of a small but efficient Trading team, you will work closely with various teams within the business to ensure we are driving sales, maximising trading opportunities, and improving the customer journey across the website. This will range from onsite merchandising, stock visibility, CRO, new season launches and reporting. To succeed in the role, you will need to have strong analytical skills, be able to build stakeholder relationships with ease and be able to work collaboratively, to ensure targets are hit, all whilst having fun at work. Key Responsibilities for our E-Commerce Trading Executive
- Ensure all website content is briefed in and delivered across the homepage, collection pages and product pages, particularly around key trading dates such as sales and new season launches
- Working closely with the Merchandising team plan and execute product strategies that ensure we are optimising the right products to our customers
- Coordinate with the brand and creative teams to develop engaging website content to enhance the customer experience and drive traffic
- Build and use reporting tools to analyse website performance metrics, including traffic, conversion rates, bounce rates and search intent to identify areas for improvement and to spot and suggest new trading opportunities
- Support on the website CRO strategy to optimise website layouts and to test commercial opportunities
- Work with the UX/UI team to enhance the online shopping experience and minimise friction points in the customer journey, using heatmapping and analytical tools
- Testing website functionality and changes, feeding back issues to the development team
- Using dynamic personalisation tools to test different product upsell and cross sell strategies
- Work with the product intake team to ensure all products are on the website in a timely manner and are presented correctly to our customers and displayed on the relevant pages
- Content Management Systems and E-Commerce Platforms is essential for this role
- Experience with online merchandising
- Strong Analytical and reporting skills
- Strong verbal and written communications skills and demonstrable administration experience
- High attention to detail and strong MS Excel skills
- Organisation skills?with the ability to prioritise
- Self starer and highly motivated
- Flexible working around core hours, as agreed by your line manager
- Annual discretionary bonus scheme
- Death in service
- Generous Staff Discount
- Holiday Entitlement (Increases with service)
- Company Contribution Pension
- Access to Retail TRUST (Wellbeing and Financial Support)
- Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
- Access to Pavers Academy for learning and development opportunities
