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Care Manager

2 months ago

United Kingdom Bluebird Care Westminster & City of London Full time €30,000 - €33,000

We are recruiting a full-time Customer Care Manager to join the Bluebird Care Westminster, Kensington & Chelsea team who will help deliver the gold standard of care to our discerning customers across our area. You will join our triple CQC outstanding service that helps support people live independently in their own homes across central London. Our office is based on Ashmill Street, NW1. You will be expected to travel within our territory for spot checks and customer assessments.

We’re looking for an outgoing and empathic individual with excellent communication skills who enjoys empowering and supporting others.

Join one of the UK’s top-performing Bluebird Care offices during an exciting time of investment in our people and the quality of our service.

As our Customer Care Manager, you’ll oversee the day-to-day operations of central London’s finest domiciliary care services, ensuring an exceptional experience for our customers and their family members and advocates as well as for our Care Assistants. You will conduct pre-assessments for new customers, ensuring their care plan and all associated risk assessments are perfectly tailored to their needs.

You can expect:

  • A salary ranging from £30,000 to £33,000, depending on experience,
  • An additional £300 per on-call weekend (limited to one each month),
  • A competitive holiday structure,
  • A company laptop and mobile phone,
  • A full induction plan and training to help you thrive in your role,
  • Fully funded training up to NVQ Level 5,
  • Continuous support from a robust senior leadership team,
  • A work culture that celebrates each individual’s accomplishments with opportunities to be acknowledged in Team Awards and at a national level in well-known industry awards,
  • A series of fun events throughout the year ranging from escape room evenings to in-office massage,