Current jobs related to Senior Manager, Performance Business Unit - London - TikTok
-
Transformation Unit Senior Leadership Role
2 weeks ago
London, Greater London, United Kingdom Transformation Unit Full timeJob Title: Transformation Unit Senior Leadership RoleJob Type: Full-timeLocation: Transformation UnitJob Description:About the RoleWe are seeking a highly skilled and experienced Senior Leadership professional to join our Transformation Unit as a Senior Leadership Role. The successful candidate will be responsible for leading and managing a team of...
-
Transformation Unit Senior Leadership Role
2 weeks ago
London, Greater London, United Kingdom Transformation Unit Full timeJob Title: Transformation Unit Senior Leadership RoleJob Type: Full-timeLocation: Transformation UnitJob Description:About the RoleWe are seeking a highly skilled and experienced Senior Leadership professional to join our Transformation Unit as a Senior Leadership Role. The successful candidate will be responsible for leading and managing a team of...
-
Senior Staff Nurse
2 weeks ago
London, Greater London, United Kingdom Transformation Unit Full timeJob Title: Senior Staff Nurse - Transformation UnitWe are seeking an experienced and skilled Senior Staff Nurse to join our Transformation Unit team. As a Senior Staff Nurse, you will play a key role in providing high-quality patient care and contributing to the development of our nursing team.Key Responsibilities:Provide expert nursing care to patients with...
-
Senior Staff Nurse
2 weeks ago
London, Greater London, United Kingdom Transformation Unit Full timeJob Title: Senior Staff Nurse - Transformation UnitWe are seeking an experienced and skilled Senior Staff Nurse to join our Transformation Unit team. As a Senior Staff Nurse, you will play a key role in providing high-quality patient care and contributing to the development of our nursing team.Key Responsibilities:Provide expert nursing care to patients with...
-
Senior Occupational Therapist
2 weeks ago
London, Greater London, United Kingdom Transformation Unit Full timeJob Title: Senior Occupational Therapist - Transformation UnitWe are seeking a highly skilled and motivated Senior Occupational Therapist to join our Transformation Unit. As a key member of our team, you will be responsible for providing specialist assessment and interventions across a range of specialties.Main Responsibilities:Develop and implement...
-
Senior Occupational Therapist
2 weeks ago
London, Greater London, United Kingdom Transformation Unit Full timeJob Title: Senior Occupational Therapist - Transformation UnitWe are seeking a highly skilled and motivated Senior Occupational Therapist to join our Transformation Unit. As a key member of our team, you will be responsible for providing specialist assessment and interventions across a range of specialties.Main Responsibilities:Develop and implement...
-
Senior Clinical Fellow in Neurosurgery
2 weeks ago
London, Greater London, United Kingdom Transformation Unit Full time £55,329 - £63,152Job OverviewThe Transformation Unit is seeking a highly skilled and motivated Senior Clinical Fellow in Neurosurgery to join our team. As part of our Medical Training Initiative (MTI) program, this role offers a unique opportunity to gain experience in the UK's healthcare system.Main ResponsibilitiesSupport inpatient and outpatient cranial and spinal...
-
Senior Clinical Fellow in Neurosurgery
2 weeks ago
London, Greater London, United Kingdom Transformation Unit Full time £55,329 - £63,152Job OverviewThe Transformation Unit is seeking a highly skilled and motivated Senior Clinical Fellow in Neurosurgery to join our team. As part of our Medical Training Initiative (MTI) program, this role offers a unique opportunity to gain experience in the UK's healthcare system.Main ResponsibilitiesSupport inpatient and outpatient cranial and spinal...
-
Transformation Unit Executive Assistant
2 weeks ago
London, Greater London, United Kingdom Transformation Unit Full timeJob OverviewWe are seeking an exceptional Executive Assistant to join our Transformation Unit at Guy's and St Thomas' NHS Foundation Trust. The successful candidate will have previous experience as a PA at executive level and have excellent organisational skills, ability to manage complex priorities, a high level of competency in using Microsoft Office and...
-
Transformation Unit Executive Assistant
2 weeks ago
London, Greater London, United Kingdom Transformation Unit Full timeJob OverviewWe are seeking an exceptional Executive Assistant to join our Transformation Unit at Guy's and St Thomas' NHS Foundation Trust. The successful candidate will have previous experience as a PA at executive level and have excellent organisational skills, ability to manage complex priorities, a high level of competency in using Microsoft Office and...
-
Transformation Unit Clinical Lead
2 weeks ago
London, Greater London, United Kingdom Transformation Unit Full timeJob SummaryWe are seeking an experienced and skilled Advanced Nurse to join our Transformation Unit as a Senior Nursing Specialist. The successful candidate will lead ward rounds, manage patient care, and develop and run nurse-led clinics.Key ResponsibilitiesCo-ordinate the provision of specialist services to patients, both within the hospital and/or in the...
-
Transformation Unit Clinical Lead
2 weeks ago
London, Greater London, United Kingdom Transformation Unit Full timeJob SummaryWe are seeking an experienced and skilled Advanced Nurse to join our Transformation Unit as a Senior Nursing Specialist. The successful candidate will lead ward rounds, manage patient care, and develop and run nurse-led clinics.Key ResponsibilitiesCo-ordinate the provision of specialist services to patients, both within the hospital and/or in the...
-
Senior Occupational Therapist
3 days ago
London, Greater London, United Kingdom Transformation Unit Full timeJob Title: Senior Occupational TherapistWe are seeking a highly skilled and motivated Senior Occupational Therapist to join our Transformation Unit team. As a key member of our team, you will be responsible for providing specialist assessment and interventions across a range of specialties, including elective orthopaedics, older people, oncology, and...
-
Senior Occupational Therapist
3 days ago
London, Greater London, United Kingdom Transformation Unit Full timeJob Title: Senior Occupational TherapistWe are seeking a highly skilled and motivated Senior Occupational Therapist to join our Transformation Unit team. As a key member of our team, you will be responsible for providing specialist assessment and interventions across a range of specialties, including elective orthopaedics, older people, oncology, and...
-
Transformation Unit Executive Assistant
2 weeks ago
London, Greater London, United Kingdom Transformation Unit Full timeJob OverviewWe are seeking an exceptional Executive Assistant to join our Transformation Unit at Guy's and St Thomas' NHS Foundation Trust. The successful candidate will have previous experience as a PA at executive level and have excellent organisational skills, ability to manage complex priorities, a high level of competency in using Microsoft Office and...
-
Transformation Unit Executive Assistant
2 weeks ago
London, Greater London, United Kingdom Transformation Unit Full timeJob OverviewWe are seeking an exceptional Executive Assistant to join our Transformation Unit at Guy's and St Thomas' NHS Foundation Trust. The successful candidate will have previous experience as a PA at executive level and have excellent organisational skills, ability to manage complex priorities, a high level of competency in using Microsoft Office and...
-
Senior Manager, Performance
1 week ago
London, United Kingdom BMS Performance Full timeBe a part of a growing, well-renowned business intelligence and events company where the sky is the limit. ~ Increase awareness and generate leads for the sales team via account-based marketing and multi-channel campaigns. ~ Excellent career progression opportunities in this global business ~ Hybrid working policy in place – 2 days in office, 3 from...
-
Senior Manager, Performance
1 week ago
London, United Kingdom BMS Performance Full timeBe a part of a growing, well-renowned business intelligence and events company where the sky is the limit. ~ Increase awareness and generate leads for the sales team via account-based marketing and multi-channel campaigns. ~ Excellent career progression opportunities in this global business ~ Hybrid working policy in place – 2 days in office, 3 from...
-
Business Unit Leader
3 days ago
London Area, United Kingdom Maxwell Stephens Recruitment Full timeAbout the RoleWe are seeking a highly skilled Business Unit Director to lead our team in delivering exceptional services during peak operational times. As a seasoned leader, you will be responsible for shaping a strong team culture, driving performance, and ensuring smooth operations and client satisfaction.Key ResponsibilitiesLeadership: Collaborate with...
-
Business Unit Leader
3 days ago
London Area, United Kingdom Maxwell Stephens Recruitment Full timeAbout the RoleWe are seeking a highly skilled Business Unit Director to lead our team in delivering exceptional services during peak operational times. As a seasoned leader, you will be responsible for shaping a strong team culture, driving performance, and ensuring smooth operations and client satisfaction.Key ResponsibilitiesLeadership: Collaborate with...
Senior Manager, Performance Business Unit
4 months ago
TikTok is the leading destination for short-form mobile video. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Our platform is built to help imaginations thrive. That's how we drive impact - for ourselves, our company, and the communities we serve. Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
The Business Partnership Management team at Trust and Safety is responsible for the strategy, governance, and operations performance of the extended workforce across the region.
The team makes it agile and efficient for the T&S team to engage with our suppliers, providing on-boarding, training, standards, and guidelines to keep our community safe.
In the Sourcing & Seed function, you will drive the world-wide BPO selection for business development and the new site implementation.
You will lead the sourcing for new BPO partners based on business needs, including:
- Understand and evaluate the business requests from different departments, as well as market research and desk research for location strategy and partner capability.
- Analyse the market data and present it with a logical methodology to support the data-based business decision-making.
- Communicate with XFN-team such as GR, PR, legal to support the solution; You will support BPO partners with the implementation of a new site from 0 to fully functional, during the initial stage.
- You will hold the partner site accountable and help to set a clear path towards operational excellence.
- You will guide the BPO partner to design the ramp-up plan and coordinate internal resources with XFN-team such as training arrangement to kick-off the business operation.
- You will ensure the program/project is successful through strong service delivery of core OKR/goals ( Latency, quality, wellness).
- You will ensure adherence to budget and accurate financial accounting of vendor partner production, training, and other expenses.
- You will identify operational and performance risks and mitigations proactively within the assigned sites and/or lines of businesses.
- You will crisply articulate site performance and any remediation plans to an executive level.
- You will transfer the fully-functioned site to the regional Ops success team after implementation.
- Bachelor's Degree or equivalent education, Trust and Safety, BPO, Business Services, Vendor management/ BPO is preferred.
- Minimum 5 years of work experience in Business Development, and/or Vendor Manager, Procurement Specialist role.
- Vendor Management & Partner Management experience is strongly desired.
Solid communication skills and proven record of effective collaboration with global partners and XFN stakeholders, and familiarity with senior leadership collaboration.
- Understanding the overall BPO industry world-wide, including business model, industrial trends, info of key parties, and have a judgment of the industry.
- Analysis and reporting skills, able to collect data, apply data into models, generate insights and present the conclusion with a clear logic to support data-based decision-making.
- Experience managing outsourced partner relationships along with people management experience; You come with Operations Management, Program Management, Large scale transformation project experience.
- Experience in large scale operations working across or coordinating with multiple domains and business units
- Ability to think outside the box, multitask and work well under pressure, identify issues, and work to resolve them in partnership with business leaders.
Ability to travel 50%-70% is required for this role.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
