Housing Benefits Officer

3 weeks ago


Hackney Derbyshire, United Kingdom Service Care Solutions Full time

Benefits and Housing Needs Officer
Temporary
Full Time
Hybrid/Remote

We are seeking a dedicated and skilled Benefits and Housing Needs Officer to join our team in Hackney on a full-time temporary ongoing basis. The postholder will be a part of a team working on the Housing Benefits Accuracy Initiative, and will be processing all types of Housing Benefit and Council Tax Reduction claims. This role offers hybrid/ remote working.

Previous experience working in a similar role, as a Housing Needs Officer, Housing Benefits Assessor, or similar
Previous experience of processing all types of Housing Benefit/ Council Tax Reduction claims
Knowledge of housing legislation, policies, and procedure
Understanding of legislature surrounding Housing Benefit
Process accurate and timely payment of Housing Benefits and Council Tax Reduction to all those in the borough that are entitled to financial support to pay their rent and Council Tax in line with legislation
Prevent homelessness by providing housing advice to members of the public
Assessment of homelessness applications and reviews ensuring temporary accommodation is provided where appropriate
Liaise with external partners, including local authorities, housing associations, support agencies, and benefits providers
Provide Housing Advice: Offer accurate and up-to-date advice on housing options and to all, including the public, tenants, licensees, and landlords
Accurately record all interactions, assessments, and decisions in line with relevant policies and procedures, ensuring confidentiality

If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)



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