Commercial Relationship Advisor

4 weeks ago


United Kingdom St. Charles Health System Inc. Full time

60 per hour, based on experience.
This position comes with a comprehensive benefits package that includes medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO) program. CHARLES HEALTH SYSTEM
TITLE: Patient Access & Pre-Arrival - Financial Counselor
Creating America’s healthiest community, together
In the spirit of love and compassion, better health, better care, better value
The Patient Access Department registers and schedules all patients for medical services as ordered by their physician, obtaining all key information required to bill for services provided. Maintains working knowledge of available community programs and grants.
Assist patients in applying for the Oregon Health Plan.
Charles financial policies to patients and financially responsible parties.
Maintains working knowledge of the hospital Financial Assistance Program. 
Maintains working knowledge of Medicare, Medicaid, Commercial and HMO payers.
Conducts financial interviews with self-pay patients to determine the patient’s ability to pay. Provides patients with applications for the hospital’s Financial Assistance Program when appropriate and assists with application process. Gathers demographic and financial information to substantiate eligibility for financial assistance.
Takes payments for both Hospital and Professional services. Enters clear and concise documentation in the patient registration/ billing system.
Attends required training, completes on-line training as assigned.
Participates in ongoing and continuing education for front line staff. 
Collects co-pays and deposits in accordance with SCHS credit and collection guidelines.
Work appropriate One Content queues for Inpatient Notification and signature collected as needed per campus.
Updates registration data in patient registration system
Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. 
Required to become certified through the Oregon Health Plan to be an OHP application assister, which requires passing a background check unique to the Oregon Health Plan.
Experience with automated systems and computers. Working knowledge of Microsoft Office products, including Office and Excel with the ability to learn and operate supporting software tools.
General Medical Office Practices.
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
No Risk for Exposure to BBP
Regular Shift:
FINANCIAL COUNSELOR Scheduled Days of the Week:
Monday-Friday Shift Start & End Time:



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