Logistic Services Supervisor

1 month ago

London, United Kingdom St George's University Hospitals NHS Foundation Trust Full time

To manage and develop the operational and strategic management of the Supply Chain and Logistics Team across the SWL Procurement Partnership Services sites as follows:


Ensure the provision of a professional and customer focussed replenishment service to user departments through the local Supply Chain team.
Ensure the team is well trained and has the resources to maintain an efficient replenishment process and cost effective stock levels.
Assist the line manager with managing all aspects of the NHS Supply Chain supplier account
Be responsible for any site-based Risk Management activity

In conjunction with the Line Manager, plan and distribute all work activities to the Supply Chain team for their respective site.
To oversee and co-ordinate the work of the site Supply Chain and team so as to maximise efficiency and effectiveness.
To monitor site activity making adjustments to workloads as necessary and provide regular performance reports as required.
To act as Logistics Representative for specific departments.
To provide support and guidance to the Supply Chain Manager and Materials Management Officers
To coach and develop the site Supply Chain Team on technical/operational aspects of the service.
To play a key role in the escalation of major replenishment issues between user departments, the team and suppliers.

The South West London Procurement Partnership came together on 1st April 2021 as a new single procurement service acting directly on behalf of Croydon Health Services NHS Trust, Epsom & St. Helier NHS Trust., Kingston Hospital NHS Foundation Trust and St. George's NHS Foundation Trust whilst also providing services to the wider South West London integrated care system. The new service is hosted by St. George's NHS Foundation Trust.


The purpose of the new service is to deliver better outcomes for partners through delivery at scale -benefits for patients, staff and the wider health economy. The creation of the South West London Procurement Partnership is a critical foundation in developing the common infrastructure that will enable the wider place-based and system-level transformation in patient care which is at the heart of all 4 Trusts' strategic aims and support increased financial sustainability.


Our new operating model represents a strong shift to regional delivery supported by expert procurement specialisms across all of our services where contributions are fully recognised and valued by all and our staff feel empowered to carry out their duties to the best of their abilities.
In conjunction with the Line Manager, plan and distribute all work activities to the Supply Chain Team for their respective site.
To oversee and co-ordinate the work of the site Supply Chain and so as to maximise efficiency and effectiveness.
To monitor site activity making adjustments to workloads as necessary and provide regular performance reports as required.
To act as Logistics Representative for specific departments.
To coach the site Supply Chain on technical/operational aspects of the service.
To play a key role in the escalation of major replenishment issues between user departments, the team and suppliers.
Where necessary provide operational cover for Logistics and Supply Chain staff during periods of leave and other absences.
To advise user departments on layout, storage space, shelving, storage bins, labelling of product and housekeeping of storage areas.
Co-ordinate all major storage layout changes or physical department relocations for Supply Chain materials managed managed areas, ensuring that resources are available to ensure minimal disruption to the user department.
When required, represent the Services on Supply Chain and Logistics issues with external organisations, e.g. NHS Supply Chain.
To assist in the development and implementation of new systems, processes and procedures.
To ensure the efficient receipt, checking and marshalling of products in accordance with relevant policies and audit procedures.
To ensure the Supply Chain Materials Management team liaises with suppliers to make appropriate and timely delivery and collection arrangements.
To comply with Services and department policies and procedures.
To lead on all Logistics-related risk management activity on site
To participate in training and development sessions/team meetings as required.
Conduct appraisals, performance reviews and one-to-ones for all site Supply Chain Team staff.
Report on absenteeism, authorise holidays and ensure the well being and work-life balance of all site Supply Chain Team staff.
Foundation Diploma from the Chartered Institute of Purchasing and Supply (CIPS) or an equivalent level of knowledge through experience, other courses Relevant experience in stores operations and/or materials management
Good general standard of education including Mathematics and English Language to NVQ 4 or relevant equivalent

Studying or willing to study for full membership with the Chartered Institute of Purchasing & Supply (CIPS)


Experience of leading a team including including performing performance reviews and team coaching
Experience of using inventory stock management systems
Logistics experience within a NHS Trust


Ability to input, retrieve and interpret data and produce detailed reports with the ability to manipulate complex data
Able to handle customer queries/complaints effectively
Working knowledge of Supply Chain and Logistics

St George's Healthcare NHS Foundation Trust
Kingston Hospital

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