Community Engagement Officer
3 days ago
Community Engagement Officer
Our Mission – Homes, people, and communities to be proud of.
We would like to invite you to come along on Friday 10th January between 1330-1530hrs were members of the teams will be available to discuss the roles in further detail.
Community Engagement Officer
Full Time. Fixed Term – 31 December 2025. This post is cover whilst our current Community Engagement Officer is taking a career break. This role involves working in partnership with the local Neighbourhood Partnerships, community, voluntary and tenant groups an identifying gap in services for communities and individuals whilst supporting the ongoing Community activities. Full Time. Permanent. This is another dynamic new role within our Housing Management Team and will play a pivotal role in enhancing customer satisfaction and building lasting relationships with our customers and be responsible for managing customer service operations. Full Time. Permanent. The post holder will work as part of the Governance and Business Improvement team to work collaboratively across the organisation to review, develop and implement policies and procedures to enhance service delivery and performance. The successful candidate will work with the Data Analyst and use business intelligence and data tools to support the development of performance reporting and analysis.
Housing Officer - Support
Full Time. Fixed Term- 30 June 2025. This post is in support of the Housing Management team whilst the company are implementing the new CRM system. You will undertake estate inspections and monitor delivery of service standards by our contractors in addition to maximising rent collection.
Full Time. Fixed Term – 31 October 2026. These x2 posts are within our Asset Management Team, and you will work as part of the Reinforced Autoclaved Aerated Concrete (RAAC) Project Delivery Team to ensure essential works are delivered in our customer’s home with as little impact as possible and within the agreed programme. You will be key in co-ordinating contractors and external services to ensure support for our customers in all aspects of required works within their homes whilst developing a positive continued relationship with them. You will be the central point providing information and support during the planned works for the RAAC Project in their homes.
Location – Our office is based in Livingston however we are open to location, as stated in our Hybrid Working Policy.
We offer a 36-hour working week over Monday to Friday. (We actively promote a healthy work/life balance. We have access to online Health and Wellbeing services and to help promote a healthy lifestyle, we also contribute to your gym membership.
Our pension scheme is active from the day you join us, and we contribute 10% towards it.
To find out more, view the Job Descriptions on our website by clicking the Apply button now
Closing date for all vacancies – Mon 13 January 2025.
Interviews will be held January and February 2025.
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