Account Director

3 weeks ago

Co West Midlands, United Kingdom ROC Recruitment Full time

To manage a portfolio of circa 30 upper tier accounts which typically have 10-200 sites nationally. To retain and prevent the erosion of these customers through strategic development and building relationships with key stakeholders. Demonstrate growth from proactively cross selling additional products and services.
Note - This will be a predominantly office-based role which may require occasional travel to customer locations
Implement strategies with support from the After Sales Manager for new services and products as well as analysing business needs and seeking new opportunities for growth.
* Conduct strategic account reviews to drive growth and profitability.
* Managing the delivery of projects to agreed deadlines.
* Assist with compliance-based activities such as supplier waste audits.
* Be responsible for a key accounts within the business to maintain and increase the contract revenue and profitability of accounts through optimisation and efficiencies
* Managing supplier relationships specific to your accounts
* On-going maintenance of customer database and pipeline.
* Weekly reporting to your manager on sales activity, key customer advancements, aged debt and updated pipeline opportunities.
* Achievement of set individual quarterly sales targets.
* Monitor company service delivery to ensure this is consistent with contractual obligations.
* Build, develop and maintain productive and professional relationships with key decision makers in account base through regular communication and occasional meetings.
* Manage product/service mix, pricing and margins to agreed aims through contract renegotiations.
* Plan and orchestrate regular promotional activity at site level with the assistance of Marketing and the After Sales Manager.
* Strong communication skills to include relationship building, influencing and negotiating skills
* Together - work together as one and support each other
* Please note for your privacy this website stores no data from this form.
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