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Senior Business Administrator

4 months ago

Eastnor Herefordshire, United Kingdom First Choice Recruitment Services Full time

We are working with a professional company based near Ledbury who have a fantastic opportunity to join their busy, friendly team who run events for both corporate and private customers.

The whole team work towards ensuring that guests attending the events have a truly memorable and positive experience and therefore exceptionally high standards of customer care and the ability to liaise with people at all levels is essential.

Key duties include:

* Providing administration for all client bookings and supporting them through the full event experience.

* Hosting all clients and visitors on site

* Responsible for the presentation of all client areas, ensuring they meet modern 5-star standards

* Ordering and maintaining basic stock levels

* Responding to and actioning calls/voicemails including client enquiries and group emails

* Coordinating the pre-attendance and event qualification process

* Coordinating catering for all retail bookings

* Maintaining the accuracy of forthcoming bookings and new diary bookings (making amendments and updating any cancellations)

* Planning the diary in accordance with staff requirements, working rotas and resource availability

* Keeping in house systems updated, creating diary sheets, populating staff rotas and publishing shifts.

* Reconciling budgets, tracking revenue along with monthly finance reporting

* Adhering to all company processes and procedures

This is a varied and busy role that is measured by the positive feedback from clients/supplier relationships and the smooth running of events and budget controls, therefore we are looking for the following skills, experience and qualifications:

* Background in hospitality/customer facing roles

* Ability to work alongside functional tams and assist others as a local fact holder

* Enthusiasm, drive, commitment and the confidence to achieve goals with minimal supervision

* Excellent organisation, planning skills and written and verbal communication skills

* Account managing and financial reporting skills

* Numerate with an excellent grasp of MS Office applications

* Be product literate

* Full clean driving licence essential

Working Pattern alternates from Monday to Friday one week, followed by Tuesday to Saturday the next on a rolling weekly rota basis (8am - 5pm); Salary £27,400 per annum.

Please forward your up to date CV details and call Judy to discuss further.

First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers