Senior Software Developer

Job Description We're looking for a capable and motivated Senior Software Developer to join our Service Team. You'll play a key role in maintaining and evolving live software systems that power client solutions. This includes enhancing features, fixing issues, deploying updates, and ensuring smooth operation of cloud-based services. You'll work closely with client stakeholders, engineers, and analysts to respond to changing needs, investigate issues, and deliver high-quality improvements. This is a hands-on role suited to someone with solid development experience who enjoys working on live systems and directly supporting client success. Please be aware that this is a client-facing role, which will see you work on-site in Derby and will involve undergoing SC clearance eligibility due to the sensitive nature of the consulting work. Job Requirements Essential: 3–5 years of professional experience in software development and/or support roles. Proficiency in at least one language used in modern backend or full-stack development (e.g., Python, JavaScript/TypeScript). Demonstrated experience working directly with clients or business stakeholders, including presenting technical information clearly and professionally. Experience maintaining and enhancing live systems, ideally in a client or service-facing environment. Hands-on experience working in agile delivery teams across multiple disciplines (engineering, data, product). Familiarity with cloud platforms (AWS, Azure, or GCP) and deployment processes. Ability to troubleshoot, debug, and resolve production issues efficiently, often under time constraints. Strong communication, collaboration, time-keeping and stakeholder management skills. Desirable: Experience working in a consultancy, managed service, or client support environment. Exposure to monitoring tools (e.g., Azure Monitor, CloudWatch, Datadog) or logging frameworks. Understanding of CI/CD pipelines and DevOps practices. Knowledge of data-intensive systems or integrating with analytics and reporting tools. Familiarity with service-level objectives (SLOs), SLAs, or ITIL concepts. Job Responsibilities Maintain, support, and enhance production software systems and cloud-based platforms. Deliver new features, improvements, and integrations based on client feedback, service metrics, or evolving requirements. Investigate and resolve bugs or incidents in a timely and collaborative manner, often under time-sensitive conditions. Participate in regular service reviews, client-facing meetings, sprint ceremonies, and technical discussions—confidently presenting updates, findings, or recommendations to stakeholders. Work as part of an agile, cross-functional team, contributing to sprint planning, estimation, and iterative delivery. Contribute to the development and automation of monitoring, testing, and deployment pipelines. Support continuous improvement of team processes and service delivery standards. Collaborate with data engineers, platform engineers, and analysts to ensure data-driven applications remain performant, secure, and aligned with client expectations. Job Benefits 25 Days holiday (excluding bank holidays) – increasing by a day every 2 years. Mental health and wellbeing support, including access to counselling. Annual wellbeing allowance (e.g. personal training, fitness, wellness apps). Up to 10% of your salary in employee benefits, including critical illness cover, life insurance, and private healthcare (post-probation). Generous company pension contribution. Ongoing professional development and training opportunities.