Planning Officer

4 weeks ago


England, United Kingdom The Convergence Group Full time

Are you a planning whizz with exceptional organisational abilities and cool headed under pressure? Then our Engineering Resource Planner role might just be your perfect fit

We're not controlled by private equity or external bankers, and debt doesn't dictate our destiny. Our culture is ours to shape, and it's a culture of innovation, not conservatism.

It's Not What We Do, It's How We Do It: We specialize in complex WAN, LAN, WIFI, and Security solutions, but that's not what sets us apart. We're changing the game by taking the pain out of infrastructure management, letting our customers focus on what truly matters.

As our Engineering Resource Planner:

Equipped with advanced tools, you'll delve into the details of skill assessment, geographic availability, and capacity planning to ensure the right people are in the right place at the right time, so we meet our SLAs with precision and efficiency.

Organisational expert: you'll be planning workloads for our Engineering Teams - including Field Service Engineers (boots on the groud) and Network Architects, who design, implement and support complex solutions.

Proactive planning: managing the balance between resource availability and project demand, providing line of sight to our Engineers of future projects and initiatives.

Responsive to change: you will react, adapt and respond to fast changing situations as they evolve.

Problem solving: resolving challenges to keep projects on track to achieve maximum resource utilisation and productivity without compromising on delivering and excellent Customer Experience.

Data gathering and reporting: generating reports that provide meaningful insights on project timelines, resourcing impacts, trends and improvement opportunities.

Experience in the Telcoms / Networking industry with some technical know-how is an added bonus

Proficiency in Microsoft office suite.

33 days holiday (including bank holidays and it only gets better)

Robust benefits, including an enhanced pension, Private Medical Insurance, Income Protection & Life Assurance

Work-life balance, with family friendly perks, flexibility with core hours and hybrid working with 3 days a week in the Solihull office.

Dog-friendly office? This is a full-time role, you'll be working 37.5 hours per week, but no weekends, it's Monday to Friday.

It's a permanent position.

You'll have flexibility, with your core hours and where you work with our hybrid working policy


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