Programme Manager

2 weeks ago


United Kingdom Smart DCC Full time

Salary Competitive

Manchester, London, and Nottingham

Hybrid Working Model

Competitive Salary plus Benefits

The Programme & Project Management (PPM) Practice sits within the Service Delivery function which is responsible for managing DCC’s end-to-end delivery through a structured governance process, on time, within budget and to the required standards for successful in-life operations.

The Service Delivery function encompasses the professional practices of Business Analysis, Testing and PPM and works closely with the professional practices based in other DCC functions such as Operations, Security and Architecture. Programme delivery is underpinned by a Programme Management Office, which provides independent delivery assurance to each change programme, and a Portfolio Office which provides governance and insight to support planning and resourcing decisions across the change portfolio.

The PPM Practice provides professional delivery services to DCC’s portfolio of delivery programmes via an internal matrix managed consultancy model. Our programme managers are part of the PPM Practice Leadership Team acting as role models, setting standards for programme delivery, demonstrating thought leadership, supporting practice transformation activity and coaching/developing project managers and project co-ordinators.

Your delivery responsibility will be through assignment to a programme where you will report to a Programme Director and lead a multi-disciplinary programme team in a matrix environment, managing relationships with third party service providers and internal/external stakeholders. You will be accountable for delivering a highly stakeholder focused and responsive service that produces quality deliverables, with extensive interaction with programme directors, internal business owners (including members of the DCC Executive Committee) and external stakeholders including representatives from government & regulatory bodies.

What you'll be doing:

  • End to end programme delivery: Our Programme Managers have responsibility from business case development through to programme closure.
  • Stakeholder Engagement:  Representing DCC at internal and external governance boards, workshops and forums.
  • Deputise for Programme Directors: As and when needed on programme specific matters, including at forums with external stakeholders.
  • Support development of the PPM Practice: Act as role model for project managers and project co-ordinators, demonstrating thought leadership and compliance with DCC values. Lead initiatives to support the continuous improvement of the practice.
  • Line Management:  Manage a team of project managers and project co-ordinators, implementing and enabling DCC’s people policies.

What we're looking for:

  • An experienced programme manager who can demonstrate credibility and the ability to influence at a high level within their current or previous role(s).
  • The candidate will have managed significant £ multi-million programmes with multiple stakeholders/customers (internal and external) and multiple 3rd suppliers, be used to interacting at Executive level and be passionate about best practice programme management disciplines,
  • Demonstrable experience in leading complex business transformation programmes, 3rd party technology delivery/integration programmes, or significant procurement programmes.
  • Demonstrable experience of building high performing programme delivery teams and managing others to consistently deliver high a quality programme management service.
  • Demonstrable line management experience, leading teams of more than 10 people in a high pressure, challenging environment.
  • Excellent communication skills (oral and written) with the ability to gain credibility with Executive level stakeholders.
  • Ability to use Microsoft Project to an advanced level.
  • Experience working in a highly regulated environment.
  • A programme or project management qualification through a recognised body such as APM, PRINCE2, PMI.
  • Experience of Agile delivery, MSP, and Lean Six Sigma.

About the DCC:

At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn’t be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.

Company benefits:

The DCC’s continued success depends on our people. It’s important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

If there are any questions you’d like to ask before applying, please contact Catia Pereira or complete your application, so we can learn more about you. Your application will be carefully considered, and you’ll hear from us regarding its progress.

Join the DCC and discover the power of you.

What to do now?

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you have any questions you’d like to ask before applying, please contact Catia.Pereira@capita.com

Capita Opportunity Statement:

The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves, and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do deliver. Our purpose is to create a better outcome for you.

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