Dental Practice Receptionist

4 weeks ago


Leeds, United Kingdom Crowns Recruitment Limited Full time

A well presented NHS practice, located in Holbeck Leeds, is seeking a friendly, organised, and customer-focused individual to join their team as a Dental Receptionist. In this role, you will be the first point of contact for patients, providing exceptional customer service while efficiently managing administrative tasks to ensure the smooth operation of the dental practice.
Having previous experience of working in a dental practice would be required for this role, as you will be working independently on reception, therefore dental knowledge and an understanding of how a practice runs will put you in a strong position.
Schedule appointments for patients, coordinating with dental staff to optimise patient flow and minimise wait times.
Answer phone calls and respond to inquiries from patients regarding appointments, treatment options and billing.
Support the clinicians and Practice Manager with NHS administration.
Assist with billing and payment processing, reconciling accounts, and following up on outstanding balances as needed.
Collaborate with other members of the dental team to provide excellent patient care and support the overall operation of the practice.
You need to be organised, able to multi-task and be adaptable to change to meet the immediate needs of the practice.


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