Supervisor - Training & Operational Support (RTITB)

2 weeks ago


Poole Dorset, United Kingdom Poole Bay Holdings Ltd. Full time
Supervisor – Training & Operational Support (RTITB)

Location : Fleets Corner, Poole

Team : Day Shift

Working Hours : Flexible – Monday To Friday

Main Purpose

The primary purpose of this vacancy is to support our operational supervisors on site to cover annual leave, we are currently in growth and the right candidate will proactively ensure that we have supervisory cover across all departments and will enable site to rotate this peer group to be multi-functional across all warehouse responsibilities.

You will also be responsible for planning, organising and delivering comprehensive training programs on a variety of MHE equipment and compliance both on site and for group, As the RTITB training Instructor at Poole Bay Holdings, you will play a pivotal role in ensuring the safe and efficient operation of Material Handling Equipment across operations.

Supervisory Responsibilities:

  • Establish, monitor and maintain agreed KPI’s for all warehouse activity inclusive of short interval control and daily review meetings.
  • Liaise, support and develop effective working relationships with internal and external customers.
  • Coordinating the use of automated and computerised systems where necessary
  • Strong system control, ensuring adjustments are fully understood and reported, ensuring efficient flows of stock.
  • Organising training activities/scheduling.
  • Attention to quality and right first time.
  • Maintain a safe working environment which complies with aspects of the company H&S procedures & environmental control.
  • Daily team briefings, shift reporting and handovers.
  • Coordination of FTE’s and temporary labour across the operation.

RTITB Instructor Responsibilities:

  • Conduct engaging and informative training sessions on Material Handling Equipment, including but not limited to Counterbalance, Bendi and PPT.
  • Customize training programs to meet the specific needs and requirements of our business.
  • Ensure that all training sessions comply with Health and Safety regulations.
  • Provide clear and effective instruction, fostering a positive learning environment.
  • Evaluate trainees’ performance and provide constructive feedback to enhance their skills.
  • Maintain accurate records of training sessions and participants’ progress.
  • Keep up-to-date with industry trends, best practices, and safety regulations.

Person Specification:

Qualifications

Essential / Desirable

1. RTITB Licence Essential

Skills

2. Ability and drive to optimise data for commercial growth and direct marketing response Essential

3. Ability to make recommendations for to improve data management and internal processes Essential

4. Ability to gather, manipulate and analyse data in order to inform decisions Essential

5. Ability to work at pace, under pressure to meet tight deadlines Essential

6. Interpersonal skills and ability to foster strong working relationships Essential

7. Adaptability and the willingness to be flexible in a dynamic working environment Essential

8. Strong communication and team player skills Essential

9. Strong attention to detail and excellent level of accuracy in delivering work Essential

10. Excellent level of IT proficiency, including MS Office (especially Excel) and other reporting/data manipulation tools and software Essential

Knowledge

11. Willingness to acquire and develop direct marketing expertise regarding external data and analytics trends, to increase efficiency and effectiveness of data and analytics for PBH Essential

12. Knowledge of relevant commercial and direct marketing concepts Desirable

13. Relevant, deep knowledge of PBH products and markets Desirable

14. Understanding of relevant commercial and marketing concepts and their implementation Essential

Experience

15. Experience of large-scale data manipulation and working with large data sets Essential

16. Relevant marketing experience Essential

17. Experience of implementing process improvement in own role Essential

18. Experience working collaboratively with internal colleagues and stakeholders to achieve favourable outcomes Essential

How to Apply

To apply, send a short covering letter explaining how you meet the essential criteria set out in the person specification and a copy of your CV to recruitment@poolebayholdings.co.uk

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